Topics with Label: no call centre

10 days, no router, no one to call

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2 Replies 619 Views

2 Replies

619 Views

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"...potential problem on your telephone line..."" 1
10 weeks no internet 1
account 3
account cancelled 1
activate 1
activating your line 4
activation 25
Activation date 19
address 1
Adsl 1
ADSL broadband 2
Advice 1
already have a openreach socket on wall but required emgineer to visit and install socket 1
Amazon gift card 1
Angry 1
annoyed 1
Appalling service 1
authentication 1
avoid 1
Awful 1
Awful customer service 2
Bad customer service 1
bad service 1
Bill 1
Bill query 1
billing 1
BILLING MISTAKE 1
Bills 1
Blue light 1
Braodband 1
Broadband 45
Broadband Activation 18
broadband not connecting 2
broadband not working 1
Broadband order 4
broadband order query 5
broadband query 1
broadband switch 1
BT 4
BT Openreach 2
BT or Plusnet 1
bt sport 1
Cancel 4
cancellation 2
Cash back 1
Cashback 7
cashback offer 1
Cashback problem 1
cease 1
CEO Andy Baker 1
change 1
Changeover router email customer service 1
Changephoneline 1
Charge 2
Checking 1
Checking details 1
checking your line 4
communication 2
compensation 1
complaint 7
Complaints 9
connection 4
Connection Issue 3
contacting Plusnet 2
Contract 2
contract price 1
Customer service 20
customer support 1
customers service 1
declined 1
delay 13
delay to phone connection 2
delayed 2
Delayed order 19
delays 1
delivery 9
details 1
disappointed 2
Disconnected line 1
Dsl 1
Early activation 2
Email 1
email address 1
emails 1
engineer 7
engineer not turned up 5
Engineer visit 16
Existing customer 1
expedite 1
extra 1
Failure 1
Faults 1
Fiber 3
Fibre 25
fibre broadband 1
Fibre broadband activation 12
fibre extra 2
Fibre Plus 1
Fibre Update Order Progress 2
Fibre upgrade 2
frustrated 2
FTTC 1
FTTP 3
fttp install 2
full fibre 2
Full Fibre Broadband 6
gift card 3
giftcard 1
go-live 1
guaranteed minimum speed 1
Hardware 1
Help 12
Help & Advice 3
HELP ME 3
Help me! 1
help plz 1
Help! 1
home move 1
Home Phone 1
house move 4
House Moving 4
housemove 3
How Plusnet treats Disabled People 1
Hub 2 router 1
hub two 1
Incorrect renewal contract price 1
install 1
installation 12
installation problems 1
internet 1
internet connection 1
issue 1
Issues 1
joining plusnet 1
keep landline 1
keep number 1
landline 2
Landline Activation - New Customer 1
late 1
Leaving Plusnet 1
Let down 1
lies 2
line 1
line installation 2
Line issue 1
long wait 1
manually 1
Marc Allera 1
mates rates 1
Member centre 1
midnight 1
migrate 1
Migration 2
Modem 2
move home 3
moving 1
moving home 4
moving house 1
moving in 1
My Account 2
my order 6
need Internet 1
Never allowed to complain 1
new 1
New bill 1
New broadband 3
new connection 1
New Contract 3
new customer 17
New Customer broadband not working 2
New Customer Fibre not working 2
New Customer Missing Router 2
New Install 2
New Line 1
new number 1
new order 13
new to fibre 1
new user 1
No broadband 8
No broadband connection 20 days and counting 1
No Broadband since midnight 1
no call centre 1
no communication 3
No communication about broadband order 4
no connection 1
no contact 1
No contact after placing order! 3
no customer service by phone 1
no date 1
no engineer came at the appointment 2
no help 1
no internet 5
No internet connection 1
no line activation 1
no one to talk to 1
No order confirmation 2
No payment Confirmation 1
No phone line no router no response 1
No phone or broadband working 1
no progress 1
no response 1
No Responsibility 1
No router 9
No schedule of work just "Updates" 2
no service 4
No Sign Up Email Recieved 1
no WiFi 1
No £75 voucher 1
Nonexistent 1
not connected 3
not delivered 1
not processing 1
Not receiving communications 1
number porting 2
ONT 2
ont box 1
Open DNS 1
open exception 1
Open reach 1
openreach 9
Openreach Real Bosses 1
openreachengineer 2
Orange light 1
order 23
Order cancelled 4
Order delayed 9
Order fibre full capacity 1
Order Processing 13
order rejected 2
order status 10
orderprepared 1
OrderTracker 8
Overcharged and new contract 1
overcharging 1
PAC 1
payment 2
paymenta 1
pending 1
phone line 3
Phone line check 1
phone order in progress 1
phone order in progress error 1
phoneline broadband 2
Plus net is a joke 1
Plusnet 3
Plusnet awful 1
Plusnet engineer not turned up 3
Plusnet help needed 2
Plusnet purecard activation 1
PlusNet response needed 1
Plusnet rewards 1
Plusnet router 1
Plusnet upgrade 1
poor 2
Poor communication 2
Poor customer service 4
Poor installation workmanship 1
poor service 2
port 1
port out 1
porting 1
problem 1
Problems 1
procedure 1
Processing 1
Provisioning 1
query 1
quidco 1
reactivation 1
ready to cancel 2
Recontract 1
Referrals 1
refunding money back 1
Refunds 1
registration 1
reinstate landline fibre upgrade 1
renew 1
renew contract 1
renewal 1
renting 1
replacement 1
Retaining landline number 1
returning router 1
reward 2
Reward card 7
Reward card claim 3
Reward card claim missing 1
ridiculous 1
rj45 1
router 27
Router Connection 1
router delivery 2
Router missing 4
Router not arrived 5
Router not delivered 11
Router replacement 1
Router Settings 1
Router-activation 2
Routers 1
scam 2
Scam rewards reward card lies 1
service 3
Service activation without ONT 1
set up issue 3
setup 2
shambles 1
shoddy 1
Sign up 1
Signup 2
SIM only contract 1
sky 1
Slow 1
Slow speeds 1
socket 1
SoGEA 1
speed 2
spoof 1
Static IP 5
static ip address 1
status 1
stuck 2
Subscription 1
supplier 1
support 1
switch 3
switched 1
Switching 2
Switching Problems 3
tag 1
Tech support 1
technical 1
telephone 2
telephone. 1
termination 1
terrible 1
Tracker 1
transcript 1
troubleshooting 1
unavailable 1
unhappy 1
Unhappy customer 2
unlimited fibre extra 1
update on order 1
upgrade 6
upgrade package 1
urgent 2
Visit 1
voip 2
waiting 6
wall port 1
We've found a potential problem on your telephone line. We'll look into this and will be in contact with you shortly. 1
webchat 1
WebPrice 1
wifi 1
Wifi only deals 1
wronglycharged 1
your 1
£75 cash back offer 1
£75 reward card voucher 1