Topics with Label: Not requested cancellation of account. This is terrible support or help

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3 Replies 789 Views

3 Replies

789 Views

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"Terrible customer experience" 1
123 call charge 1
60£ 1
access 1
account 18
Account closed 1
Account closure 2
account details 2
account does not exist 1
Account problem 10
Account Scam 1
account_password 1
activation 2
Activation date 1
add an authorised user 1
add an authorized user 1
address 1
Adsl 1
Amazon 1
An error has occured 2
An.Error 1
Anytime calls 2
Appalling service 1
ASUS 1
authorised user 1
automatic 1
Awful 2
Bad customer service 1
bad service 1
BB contract length 1
Bereavement 1
Biling 1
Bill 14
Bill history 2
Bill query 2
billed twice 1
billing 41
Billing & Call Information 3
billing issues 25
BILLING MISTAKE 28
Bills 7
blackhawk 1
Bounced cheque 1
breach 1
Broadband 27
Broadband Direct Debit Date 1
BT 1
bt sport 1
BT Sport add-on 1
Bt sport app 3
BtSport 1
budget 1
bye bye 1
call centre 1
calls 1
Cancel 6
Cancel account 4
cancel direct debit 1
cancellation 8
cancellation contract renewal 1
cancellation help 14 days 2
Cancellation request ignored 3
cancellations 1
cant complete renewal 1
can’t do my job 1
card 2
card payment 2
Cash back 2
Cash incentive 1
Cashback 24
Cashback email problem 5
cashback offer 4
Cashback problem 4
Cashback topcashback 2
Cashback tracked - Not paid because of code that was never used! 1
cease 1
change account holder 1
change in progress 1
change of name 1
Changing direct debit 1
Charge 1
charges 2
chat online 1
Cheque 1
claim £75 1
claiming cash back 2
close account 3
Closed Account 2
closing 2
compensation 3
Compenstion 1
complaint 2
Complaints 2
configuration 1
confirmation 1
Connection limited 1
consumer rights 1
contacting Plusnet 2
Contract 14
contract end 5
contract length 2
contract price 4
Contract renewal 6
contract renewal problem 2
cookies 1
coronavirus 2
Credit Notes 1
credit score 1
Crossed wires 1
Customer service 17
customer support 1
customerservice 2
DCA 1
DCA ACTION 1
Death 1
debt 2
declined 1
delay 2
delete card details 1
Dementia 1
direct debit 6
disability 1
discount 1
Domain name 1
Domain transfer 1
double billing 1
Downgrade 1
early termination 1
Early termination charge 2
Email 2
Email address for contact. 1
email plusnet 1
End of contract 4
end of term 1
enddate 1
engineervisit 1
error 1
error message 2
Error. Debt agency and account cancel 1
ERROR: The account has no invoice in Failed Billing 1
European Roaming Charges 1
expensive 1
extend 1
failed billing 4
Failed Bliiing 1
fees 1
Fiber 1
Fibre 3
Fibre and Talk anytime 1
fibre broadband 1
Fibre upgrade 1
Final bill 3
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fix 1
fixed ip 1
force9 1
free broadband 1
free-online 1
Freenetname 1
FRUAD 1
FTTP 1
furlough 1
gandalf 1
gift 1
giftcard 2
guaranteed minimum speed 1
had enough of the nonsense 1
Hateplusnet 1
Help 9
Help & Advice 1
HELP ME 4
Helpline 1
higher contract price 1
home move 1
Home Phone 2
homepage 3
hours on hold 1
House Moving 2
housemove 1
ignored 1
incompetence 1
Incorrect bill 1
incorrect contract 1
increase 2
internet 1
itemised 1
Ive tried to sort out for months 1
joining 1
just want out 1
Kafka ticket link broadband 1
last bill 1
Late bill 1
Late Paymebts 1
leaving 7
leaving household 1
Leaving Plusnet 1
lies 1
line installation 1
Line Rental 2
Line Rental Saver 4
Line Rental Saver renewal 1
line saver renewal 2
LineRental 1
Log in 1
login 1
login error 2
login issues 2
Lost password 1
LRS 1
Making changes to account 1
Mastercard 1
medical 1
Member centre 2
Member Centre Billing Web Page Phone 1
messages 1
Microsoft Edge 1
Mobile 1
money 1
money back 1
money saving expert 1
moved 1
moving 2
moving home 2
moving house 1
mse 2
My Account 13
my account issue 1
new 1
New bill 1
New boradband customer login issue 1
new build 1
New Contract 1
new customer 2
new order 1
new prices Sep 2016 1
new provider 1
No broadband 1
no cash back 1
no communication 1
no contact 1
no fault 1
No help available 1
no holding 1
no internet 1
no one answers the phone 1
No payment Confirmation 1
No Reward Card 1
no service 1
No support 1
No way of paying my missed bill 2
Not bothered with customer 2
not recieved 1
Not requested cancellation of account. This is terrible support or help 1
offer 3
Offers 1
order 1
order being processes 1
Order delayed 1
ORDI 1
Outstanding refunds 1
Outstanding support ticket 1
Over charged bill 5
Overcharged 14
Overcharged and new contract 3
overcharging 3
Overcharging!!! Again!!!!! 2
payment 10
Payment date 2
payment method 1
payment plan 1
payment receipt 1
Payments history 2
pending 1
phone order in progress 1
pin 1
Plus net can’t pay bill website down 1
Plus net is a joke 1
Plus net Purecard Activation 1
Plusnet 3
Plusnet cashback At quidco 1
plusnet fibre 1
Plusnet help needed 1
plusnet mobile 1
Plusnet Reward Not Received 1
Plusnet rewards 1
Poor customer service 1
poor service 1
Prepaid 1
Price increase 2
Provisioning Team 1
quidco 1
R8ych@hotmail.com 1
random monthly charging 1
redeem 1
Refund 15
Refund line rental 1
Refunds 4
refused 1
renew 1
renew contract 3
renewal 7
Renewal price 1
rental saver 1
reset 1
restrict 1
Restrictions 11
Reward card 9
Reward card claim 1
Reward card claim missing 1
Reward Card Email 2
rewardcard 1
rewards 1
Rewards Card 1
rip off 1
roadmap 1
roaming 1
satisfaction 1
secondary account 1
service issue 2
Sign up 1
Slow speeds 1
smart TV 1
speed 1
sport 1
staff 1
Static IP 2
stop payments 1
strCustActivationDate 1
Stupid splash screen 1
support 1
suspend 1
suspension 1
switch 1
switched 1
Switching 1
Switching Problems 1
system 1
terminate contract 1
Tiicket 1
Top cashback 1
Topcashback 1
totalise 1
transfer 1
transfer account 1
Trying to leave 1
TV 2
Unable to change service 1
Unbilled Calls 1
unhabitable 1
unhelpful 1
Unlimited fibre access 1
Unlimited fibre broadband and uk and landline calls with a £70 reward card July deal. 1
unmatched address 1
Unsolicited calls 1
unused 1
upgrade 1
upgrade issues 2
Upgrades 1
urgent 1
Useless reward card 1
Uswitch 1
Voicemail Activation 1
voucher 4
website 1
Website Design 1
Why can i not log in again 1
Why can't I pay my bill online been trying for over a week 1
Wi-fi connection issues 1
wifi 2
without internet and poor compensation! 1
wrong 1
wrong address 1
Wrong bill 1
Wrong Charged 1
wrongcharge 1
wronglycharged 2
£75 3
£75 cash back offer 4
£75 reward card voucher 1
£75 voucher 1