Topics with Label: Bad customer service

Incorrect Billing threat with Debt Collection - Aw...

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"Terrible customer experience" 1
123 call charge 1
60£ 1
access 1
account 19
Account closed 1
Account closure 2
account details 2
account does not exist 1
Account problem 10
Account Scam 2
account_password 1
activation 2
Activation date 1
add an authorised user 1
add an authorized user 1
address 1
Adsl 1
Amazon 1
An error has occured 2
An.Error 1
Anytime calls 2
Appalling service 1
ASUS 1
authorised user 1
automatic 1
Awful 2
Bad customer service 1
bad service 1
BB contract length 1
Bereavement 1
Biling 1
Bill 15
Bill history 2
Bill query 2
billed twice 1
billing 41
Billing & Call Information 3
billing issues 27
BILLING MISTAKE 28
Bills 8
blackhawk 1
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Broadband 27
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cancellation contract renewal 1
cancellation help 14 days 2
Cancellation request ignored 3
cancellations 1
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can’t do my job 1
card 2
card payment 2
Cash back 2
Cash incentive 1
Cashback 25
Cashback email problem 5
cashback offer 4
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Cashback tracked - Not paid because of code that was never used! 1
cease 1
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closing 2
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Contract 14
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cookies 1
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Customer service 17
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DCA 1
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delete card details 1
Dementia 1
direct debit 6
disability 1
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Email address for contact. 1
email plusnet 1
End of contract 4
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enddate 1
engineervisit 1
error 1
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ERROR: The account has no invoice in Failed Billing 1
European Roaming Charges 1
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Help 10
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HELP ME 4
help with bills 1
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higher contract price 1
home move 1
Home Phone 2
homepage 3
hours on hold 1
House Moving 2
housemove 1
ignored 1
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increase 2
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joining 1
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lies 1
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LRS 1
Making changes to account 1
Mastercard 1
medical 1
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messages 1
Microsoft Edge 1
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money 1
money back 1
money saving expert 1
moved 1
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moving house 1
mse 2
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new build 1
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new prices Sep 2016 1
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no fault 1
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no holding 1
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no one answers the phone 1
No payment Confirmation 1
No Reward Card 1
no service 1
No support 1
No way of paying my missed bill 2
Not bothered with customer 2
not recieved 1
Not requested cancellation of account. This is terrible support or help 1
offer 3
Offers 1
order 1
order being processes 1
Order delayed 1
ORDI 1
Outstanding refunds 1
Outstanding support ticket 1
Over charged bill 6
Overcharged 15
Overcharged and new contract 4
overcharging 4
Overcharging!!! Again!!!!! 2
payment 10
Payment date 2
payment method 1
payment plan 1
payment receipt 1
Payments history 2
pending 1
phishing 1
phone order in progress 1
pin 1
Plus net can’t pay bill website down 1
Plus net is a joke 1
Plus net Purecard Activation 1
Plusnet 3
Plusnet cashback At quidco 1
plusnet fibre 1
Plusnet help needed 1
plusnet mobile 1
Plusnet Reward Not Received 1
Plusnet rewards 1
Poor customer service 1
poor service 1
Postcode 1
Prepaid 1
previous statements 1
Price increase 2
Provisioning Team 1
quidco 2
R8ych@hotmail.com 1
random monthly charging 1
redeem 1
Refund 15
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Refunds 4
refused 1
renew 1
renew contract 3
renewal 8
Renewal price 1
rental saver 1
reset 1
restrict 1
Restrictions 11
return router 1
Reward card 9
Reward card claim 1
Reward card claim missing 1
Reward Card Email 2
rewardcard 1
rewards 1
Rewards Card 1
rip off 1
roadmap 1
roaming 1
satisfaction 1
scam 1
secondary account 1
service issue 2
Sign up 1
Slow speeds 1
smart TV 1
speed 1
sport 1
staff 1
Static IP 2
stop payments 1
strCustActivationDate 1
Stupid splash screen 1
support 1
suspend 1
suspension 1
switch 1
switched 1
Switching 1
Switching Problems 1
system 1
terminate contract 1
Tiicket 1
Top cashback 1
Topcashback 1
totalise 1
track 1
transfer 1
transfer account 1
Trying to leave 1
TV 2
Unable to change service 1
Unbilled Calls 1
Understanding 1
unhabitable 1
unhelpful 1
Unlimited fibre access 1
Unlimited fibre broadband and uk and landline calls with a £70 reward card July deal. 1
unmatched address 1
Unsolicited calls 1
unused 1
upgrade 1
upgrade issues 2
Upgrades 1
urgent 1
Useless reward card 1
Uswitch 1
Voicemail Activation 1
voucher 4
website 1
Website Design 1
Why can i not log in again 1
Why can't I pay my bill online been trying for over a week 1
Wi-fi connection issues 1
wifi 2
without internet and poor compensation! 1
wrong 1
wrong address 1
Wrong bill 1
Wrong Charged 1
wrongcharge 1
wronglycharged 2
£75 3
£75 cash back offer 4
£75 reward card voucher 1
£75 voucher 1