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"Pay Off Balance"

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"Pay Off Balance"

I've been using the PlusNet/BT OpenZone hotspots for quite a while. Yesterday, my £15 credit limit was exceeded, and I was presented with a page asking me to pay off the balance before proceeding.

I duly clicked the "Pay Off Balance" button, only to be presented with a one-image page -- and of course the balance had not been cleared.

The only way to clear the balance was to access my account from a different computer -- surely that's not the idea?

Am I doing something wrong, or is the "Pay Off Balance" page simply broken?