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Failing to connect to Plusnet

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Failing to connect to Plusnet

I have recently installed a Wireless router (Sweex Wireless ADSL11G) from CTC communications.
It seems to be functioning with a strong signal, but when I want to connect to Plusnet, it attempts to dial "Wiptech"but fails. When I revert to my Dynamode modem, it connects. Any ideas what I need to do?