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wrong password
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- Re: wrong password
wrong password
05-07-2010 11:41 AM
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can anyone tell me how to log into my account, today for the first time when i put in my user name and password i am informed that it is an invalid user name, it is the same one that i have used to log in daily since December. I can't get help online at my customer account because it will not let me log in, i am just going round in circles,
I must say this is the very first problem that i have had since joinig Plusnet
Dave
I must say this is the very first problem that i have had since joinig Plusnet
Dave
8 REPLIES 8
Re: wrong password
05-07-2010 11:48 AM
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Can you try again as it was probably this problem http://usertools.plus.net/status/archive/1278319766.htm which should now be fixed http://usertools.plus.net/status/archive/1278324145.htm
Re: wrong password
05-07-2010 11:49 AM
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Sorted now, thanks
Dave
Dave
Re: wrong password
05-07-2010 4:14 PM
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Hi,
Since the problem this morning with the homepage, I have been unable to login to the Members Centre, keeps telling me:
"Invalid username or password. Please try again."
I know the password is correct, but it won't have it. (Broadband and FTP access are OK) Help!
Since the problem this morning with the homepage, I have been unable to login to the Members Centre, keeps telling me:
"Invalid username or password. Please try again."
I know the password is correct, but it won't have it. (Broadband and FTP access are OK) Help!
Re: wrong password
05-07-2010 4:22 PM
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I had an occurrence of that this afternoon but when I refreshed the page I was logged in
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: wrong password
05-07-2010 6:32 PM
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Update: Its taken since 10am, But finally I have been allowed to login (with out typing a new password just pressing login Again)
Re: wrong password
06-07-2010 2:53 PM
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Looks like the problem is back again today!
Re: wrong password
06-07-2010 3:21 PM
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I have the exact same problem Is there a fix yet?
Re: wrong password
06-07-2010 7:26 PM
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You could try hitting 'login' and then reload/refresh the page - it seemed to work for me after a few attempts.
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