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wireless connection to ipod touch

suej
Newbie
Posts: 1
Registered: ‎20-02-2011

wireless connection to ipod touch

‎20-02-2011 1:34 PM

I am unable to connect my sons Ipod touch to the Wi Fi network. It will not accept the password I input even though I am using the right one(this has been confirmed by customer support). Has anyone any suggestions please
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MisterW
Superuser
Superuser
Posts: 14,709
Thanks: 5,499
Fixes: 393
Registered: ‎30-07-2007

Re: wireless connection to ipod touch

‎20-02-2011 4:09 PM

You might want to check out this thread http://community.plus.net/forum/index.php/topic,91200.0.html
Things to try from that thread:-
Make sure you have the latest firmware on the router
Change the SSID from PlusnetWireless... to something shorter, say 8 characters.
Hope that helps

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: wireless connection to ipod touch

‎20-02-2011 7:15 PM

Some routers have an authentication "button" on the router (that usually looks like a picture of an antenna)
try pressing it when you "connect" - its a "feature" which means you can only add what you want to the wifi...
Depends on the router, Can you provide any more information suej ?
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