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win 10 help

HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
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Registered: ‎16-02-2009

win 10 help

OK my mate called this morning with an issue on his w10 lappy.
He starts explorer using the quick start icon and it takes ~2min to load.
He double clicks on a doc shortcut and it loads immediately.
No network mounted volumes so not that.
Win+E takes same time.
Google on it shows no real answers, I left it doing a sfc check.
Any ideas guys? My knowledge of M$ stops at XP.  Grin
7 REPLIES 7
Oldjim
Community Veteran
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Registered: ‎15-06-2007

Re: win 10 help

it would help if you posted in the windows forum - reported to mods
HairyMcbiker
All Star
Posts: 6,792
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Registered: ‎16-02-2009

Re: win 10 help

Opps! force of habit I suppose.
wisty
Pro
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Registered: ‎30-07-2007

Re: win 10 help

A friend of mine had a similar problem after upgrading. I think IE has problems on some upgrades.
As a quick fix I got her to try the Edge browser as an alternative. That was quick to start up. It was also easy to transfer all her shortcuts. She was happy. I have never found the time to investigate  further.
Try Edge as an alternative.
You might also try clearing the IE cache
Update - Sorry misunderstood the Explorer in question - I would still try clearing any recent files cache.
HairyMcbiker
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Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: win 10 help

I think he is using edge, but it is FILE explorer not Internet Explorer.
Browser is fine web pages opening OK. (Bar the fact Bing is carp)
VileReynard
Hero
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Registered: ‎01-09-2007

Re: win 10 help

You don't have to use Bing!

"In The Beginning Was The Word, And The Word Was Aardvark."

HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: win 10 help

I don't but it is his default search !
First I noticed when I searched was all the rubbish it came up with.
I have tried to train him with firefox + adblock + google but he keeps going back to ie.
VileReynard
Hero
Posts: 12,613
Thanks: 630
Fixes: 20
Registered: ‎01-09-2007

Re: win 10 help

Use DuckDuckGo in place of Google.

"In The Beginning Was The Word, And The Word Was Aardvark."