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wifi not working

shoaibanwar
Newbie
Posts: 3
Registered: ‎01-04-2016

wifi not working

Hi everyone, I was just wondering if anyone can help with my question. Basically for the past week my WiFi has been playing up the devices connect to WiFi in the room where the router is but anywhere else in the house it doesn't connect. Anyone got any suggestions?Huh
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,522
Thanks: 1,033
Fixes: 205
Registered: ‎25-03-2015

Re: wifi not working

This guide may help you improve the signal if it's cutting out in other rooms: http://www.plus.net/help/broadband/getting-the-best-wifi-signal/
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
VileReynard
All Star
Posts: 11,195
Thanks: 307
Fixes: 11
Registered: ‎01-09-2007

Re: wifi not working

Does your router or access point have external aerial(s) & is it lying horizontally (or not)?

shoaibanwar
Newbie
Posts: 3
Registered: ‎01-04-2016

Re: wifi not working

No it doesn't have an aerial and it is lying horizontally
shoaibanwar
Newbie
Posts: 3
Registered: ‎01-04-2016

Re: wifi not working

I've tried everything in that guide harryb unfortunately nothing has worked. I've ordered a new router from plusnet hoping it should solve the problem. If not then am going to have to get some advice from experienced people. Cheers for the advice anyways