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webmail would not open messages while I was in Paris

grannysyb
Newbie
Posts: 3
Registered: 30-10-2009

webmail would not open messages while I was in Paris

I could get into my webmail and see the list of messages but when I tried to open one the site shut down. Very frustrating!
4 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: webmail would not open messages while I was in Paris

Hi there,
It sounds like a problem being caused by the machine that you were trying to use there.
That sort of behaviour certainly shouldn't happen.
Community Veteran
Posts: 26,718
Thanks: 930
Fixes: 10
Registered: 10-04-2007

Re: webmail would not open messages while I was in Paris

Did you get an error "You must be logged in to access this page."? If so I'm pretty sure that the PC you were using was blocking cookies.
jelv (a.k.a Spoon Whittler)
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grannysyb
Newbie
Posts: 3
Registered: 30-10-2009

Re: webmail would not open messages while I was in Paris

Thanks - never thought of that! If I try from an internet cafe would that have been better? I was at a friend's house
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re:webmail would not open messages while I was in Paris

It's worth a try next time. There shouldn't be any other reason you couldn't view your emails.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff