trouble getting to the set up page for my new router
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trouble getting to the set up page for my new router
31-01-2009 12:35 PM
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I asked for (and got) a nice new router from Plusnet (I was expecting a Thompson and got a D-Link DSL 2640B, but that's ok).
Having followed the Plusnet set up instructions, which were fine, and as you can see getting connected, I can't get to the set up page for the router any more (I've tried twice now, having done a hard reset of the router), but entering 192.168.1.1 into the address bar of Firefox just means it sits there forever waiting for the router.
Is there some other trick I need to know about?
John
Re: trouble getting to the set up page for my new router
31-01-2009 12:50 PM
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"In The Beginning Was The Word, And The Word Was Aardvark."
Re: trouble getting to the set up page for my new router
31-01-2009 12:59 PM
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Just to be clear, Are you saying that you connected to the router ok to do the setup but once the router is online, you can connect to the internet through it, but cannot connect to the router web interface ?
What IP address has the router assigned to your PC ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: trouble getting to the set up page for my new router
31-01-2009 1:05 PM
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I also managed to get one son's Vista machine to connect (although for some reason I lost the DSL signal and had to reboot the router (again)
but the other son's XP machine really doesn't want to connect at all (but then his connection has always been abit flaky due to the dodgy Belkin connection software that I can't disable - (but that's another problem :()
John
Re: trouble getting to the set up page for my new router
31-01-2009 1:19 PM
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Can you ping 192.168.1.1 ?
Have you tried a different browser ? Try IE , I've seen Firefox have problems ( usually only minor ones tho ) with some routers web interfaces. TBH it usually manges to at least dispaly the first screen though!
Can you try things with a wired connection ? This will at least eliminate any wireless issue and give us a starting point.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: trouble getting to the set up page for my new router
31-01-2009 2:14 PM
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As far as I know, I haven't changed anything except to un-install my son's adapter and re-install it!
Thanks for the help guys. I don't know what you did, but you're great.
John
Re: trouble getting to the set up page for my new router
01-02-2009 12:05 AM
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Switching off proxy servers at home will almost certainly switch off your internet access at work!
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