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tbbMeter - not suitable for PlusNet users

Community Veteran
Posts: 26,441
Thanks: 686
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Registered: 10-04-2007

tbbMeter - not suitable for PlusNet users

Well OK it's not totally unsuitable if either you don't want it to record your total usage peak/off-peak or if you do want it to record your usage and your billing date is the first of the month.
TBB have a peculiar idea that if your peak usage is to be started on say the 10th on the month, 8am to midnight it will total that usage correctly until the last day of month. But usage from the first of the next month until the 9th will not be totalled!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
7 REPLIES
198kHz
Seasoned Pro
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Registered: 30-07-2008

Re: tbbMeter - not suitable for PlusNet users

You've discovered it too!
When I set it up I thought  - great - there's a field labelled "Start month on the day", so I entered '10'. The next field offers 'Calendar' 'Four Weeks' or '30 Days'. I opted for 'Calendar' and was not amused to find that the count refreshed on 1 Dec.  Huh
One presumes that since 'Calendar' is offered, there must be a bug in it.
Not young enough to know everything
Community Veteran
Posts: 26,441
Thanks: 686
Fixes: 8
Registered: 10-04-2007

Re: tbbMeter - not suitable for PlusNet users

http://bbs.adslguide.org.uk/showthreaded.php?Cat=&Board=tbbmeter&Number=3514575&page=0&view=collapse...
From Andrew's latest post it looks like they might change it. The way it works at the moment is absolutely bonkers!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
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Registered: 04-04-2007

Re: tbbMeter - not suitable for PlusNet users

Not tried it myself, but that does seem a little nonsensical Undecided

Bob Pullen
Plusnet Products Team
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198kHz
Seasoned Pro
Posts: 3,233
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Registered: 30-07-2008

Re: tbbMeter - not suitable for PlusNet users

I hope you're right, jelv.
Not young enough to know everything
mbeenham
Grafter
Posts: 80
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Registered: 08-12-2007

Re: tbbMeter - not suitable for PlusNet users

It is pretty useless as a tool to check usage against Plusnet peak usage because:
1) It doesn't record total peak usage (8-12), only the highest hourly usage in a 24 hour period. This is what the developer means by peak usage.
2) It doesn't differentiate packets destined for the internet and internal network e.g. other computers, network attached printers or storage.
Hopefully some constructive feedback to the developer will help to make this a more useful tool.
Community Veteran
Posts: 26,441
Thanks: 686
Fixes: 8
Registered: 10-04-2007

Re: tbbMeter - not suitable for PlusNet users

I need confirmation of what happens for people with billing dates of 29, 30 or 31 when the month doesn't have that date. I presume that people who were billed on 31st Oct were billed on 1st Dec and will next be billed on 31st Dec and that usage is reset on the same days.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: tbbMeter - not suitable for PlusNet users

Hi John,
We bill on Calendar days on the nearest day of the same month.
More simply put, if you're billed on August 31st, you'll then be billed on September 30th and then October 31st.