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switching to another provider
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switching to another provider
10-06-2012 9:43 PM
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Not sure where to post this question so that's why it's here.
If I switch from plusnet to another provider after a year do I still have to pay any fees?
Got an offer from orange of unlimited broadband for £5 a month and £13.50 line rental including evening and weekend calls and a £40 M&S gift card.
Beats paying £17.99 a month just for broadband alone, that's limited to 60GB.
Thanks
If I switch from plusnet to another provider after a year do I still have to pay any fees?
Got an offer from orange of unlimited broadband for £5 a month and £13.50 line rental including evening and weekend calls and a £40 M&S gift card.
Beats paying £17.99 a month just for broadband alone, that's limited to 60GB.
Thanks
6 REPLIES 6
Re: switching to another provider
10-06-2012 10:07 PM
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no way are you going to get unlimited broadband for five quid a month. suggest you read small print. as i recall, most of these offers are tasty lookin lures for the unwary.
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Re: switching to another provider
11-06-2012 7:11 AM
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It looks like 'kbm300609' is correct
Go to https://broadband.orange.co.uk/compare-competitors/ and then select the "Broadband and Off Peak Calls" tab.
There is mention of fair usage limits on phone calls and WiFi elements of the package, but I can't see any figures for broadband limitations in the T&Cs at the very bottom of the page.
On this page - https://broadband.orange.co.uk/home it says -
so although the download capacity appears to be truly unlimited, it would be worth investigating if the speed throttling is an issue for existing customers- before signing up !.
Go to https://broadband.orange.co.uk/compare-competitors/ and then select the "Broadband and Off Peak Calls" tab.
There is mention of fair usage limits on phone calls and WiFi elements of the package, but I can't see any figures for broadband limitations in the T&Cs at the very bottom of the page.
On this page - https://broadband.orange.co.uk/home it says -
Quote unlimited broadband usage - no extra costs' means use as many MB/GB as you like without being charged more. We manage our network at peak and congested times by prioritising gaming and voice over the internet and slowing down peer to peer and newsgroup services.
so although the download capacity appears to be truly unlimited, it would be worth investigating if the speed throttling is an issue for existing customers- before signing up !.
Re: switching to another provider
11-06-2012 7:26 AM
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I've just looked at this and notice that if you have an Orange Mobile Account you get £5 of your monthly bill, is this the start of free broadband?
Read the Terms & Conditions and Orange can increase the price on an annual basis as I have found out after receiving a letter from them informing me that my business account with them will be increasing by 3% next month and referring me to the terms in their contract, I cannot move without a large penalty because I have 18 months left on my contract.
Read the Terms & Conditions and Orange can increase the price on an annual basis as I have found out after receiving a letter from them informing me that my business account with them will be increasing by 3% next month and referring me to the terms in their contract, I cannot move without a large penalty because I have 18 months left on my contract.
Re: switching to another provider
11-06-2012 8:41 AM
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The throttling on p2p is certainly more extreme than the PN throttling, from what I have seen.
The £5 is the orange customer price, non-orange customers will pay £10
Quote from: BryanP I've just looked at this and notice that if you have an Orange Mobile Account you get £5 of your monthly bill, is this the start of free broadband?
The £5 is the orange customer price, non-orange customers will pay £10
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Re: switching to another provider
11-06-2012 10:10 AM
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If you have a good mobile deal with O2 for example there could be cost implications of switching your mobile service to Orange.
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: switching to another provider
11-06-2012 3:45 PM
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That's easily solved Strat, Just get a PAYG Sim then top It up and then bang, Your a customer. Then revert to your O2 mobile, A representative told me to do this a couple year back.
If life gives you lemons, make lemonade.
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