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stuck profile

Community Veteran
Posts: 1,699
Registered: 30-07-2007

stuck profile

Following last week's fire at the electricity sub-station in Chelmsford, and subsequent power fluctuations, my BT profile seems to be stuck on 500 Kbps, although my router is back to anything from 5500 to 6500 Kbps.
Is there a way to unstick it?
John