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software does not appear to uninstall
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- software does not appear to uninstall
software does not appear to uninstall
26-07-2009 12:51 PM
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I recently upgraded some mapping software.
The upgrade version is not working correctly so I want to go back to the old version.
The old version needed to be uninstalled before I installed the upgrade (which I did correctly).
I uninstalled the upgrade, (Start>controlpanel>addremove programs) and remove said program which appeared to work OK.
But when I try to install the old version, I get a response saying version 9.x is not uninstalled.
Yet it does not appear under control panel.
Is there a utility I should be using to clean up?
The upgrade version is not working correctly so I want to go back to the old version.
The old version needed to be uninstalled before I installed the upgrade (which I did correctly).
I uninstalled the upgrade, (Start>controlpanel>addremove programs) and remove said program which appeared to work OK.
But when I try to install the old version, I get a response saying version 9.x is not uninstalled.
Yet it does not appear under control panel.
Is there a utility I should be using to clean up?
3 REPLIES 3
Re: software does not appear to uninstall
26-07-2009 3:13 PM
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Quite a lot of software is not very good at uninstalling completely, and leaves bits behind.
First, have a look through your C: drive and delete any folders that belong to the software. Look in directly under C:, and in C:/Program Files (assuming you are using XP).
Next download and install <a href="http://www.ccleaner.com/">CCleaner</a>. Run a Registry scan, and it should find and get rid of any leftover registry entries.
First, have a look through your C: drive and delete any folders that belong to the software. Look in directly under C:, and in C:/Program Files (assuming you are using XP).
Next download and install <a href="http://www.ccleaner.com/">CCleaner</a>. Run a Registry scan, and it should find and get rid of any leftover registry entries.
Re: software does not appear to uninstall
26-07-2009 4:07 PM
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not that long back I discovered Revo Uninstaller - it runs the standard uninstaller that came with the program you want to remove/update etc -- then cleans up any leftover bits like in registry
seems to work OK for me!
seems to work OK for me!
Re: software does not appear to uninstall
27-07-2009 9:30 AM
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I agree Revo Uninstaller works very well. Sometimes it does not remove registry entries if the program has already been uninstalled. It is sometimes necessary to install Revo, then reinstall the problem program, and then uninstall the problem program with Revo.
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