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should not go near a computer
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- Re: should not go near a computer
should not go near a computer
23-08-2012 9:28 PM
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I am able to log on to plusnet on my main pc but for some reason can no longer log into my mobile and transformer pad . So what have i done this time? I have just sent a ticket but just wondered if someone here can help me mean time
Thank you.
Thank you.
6 REPLIES 6
Re: should not go near a computer
23-08-2012 9:34 PM
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Do you mean you can't logon to Plusnet from your mobile and transformer pad or you can't login to them
If the former can you get to the Plusnet site but just can't login
If the former can you get to the Plusnet site but just can't login
Re: should not go near a computer
23-08-2012 9:50 PM
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If you can log in from one device but not another, that suggests it's an issue with the device rather than at our side. Have you tried an alternate browser app on your mobile or tablet?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: should not go near a computer
24-08-2012 12:58 PM
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Hi Oldjim.I can get the plusnet sight but it will just not let me login.
Re: should not go near a computer
24-08-2012 2:23 PM
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Hi Oldjim. Well I don't know how but I just tried to log in again and suddenly got into sight. I do think I have some malware because I can't log into another sight now. I have installed AVG but it has not picked up anything. Than u again for your help and hope I can find out what is causing all this.
Re: should not go near a computer
24-08-2012 3:30 PM
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Try running malwarebytes
Re: should not go near a computer
25-08-2012 5:20 PM
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downloaded malwarebytes but it is only for the computer not the tablet. I feel it is an issue with this device. I can now log in to the main site but I have to untick the allow cookies settings.Before I finally Chuck it out the window, I am going to take it back to Currys and see what they can do about it. Mind you I think I know more about these things, and that is not a lot, than the half asleep staff. Thanks again for your input
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