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router and sonos play 1 drop out

dc1606
Newbie
Posts: 4
Registered: ‎12-10-2015

router and sonos play 1 drop out

Have recently installed Sonos play 1 speakers but though initially they play via the Sonos controller on my laptop, the next time I find the controller cannot find them. the only solution is to turn off the router and restart. Sonos have looked at my system remotely and say that the router - Thomson TG 585 v8- is not good enough (" it appears that your Router has an issue with the DHCP server, which is in charge of assigning IP addresses"). They suggest I get a better router. Are the ones currently supplied by PlusNet up to the job or do I need to get one elsewhere? Any suggestions appreciated.

2 REPLIES
beejh
Newbie
Posts: 4
Thanks: 3
Registered: ‎12-05-2016

Re: router and sonos play 1 drop out

I had a similar problem with my Sonos 1 when I had my old Linksys router.

 

I now have the PlusNet Hub One and it has worked flawlessly since I changed so that maybe your best bet.

dc1606
Newbie
Posts: 4
Registered: ‎12-10-2015

Re: router and sonos play 1 drop out

Thanks! Will contact PlusNet