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returned faulty router do i get word of receipt

crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

returned faulty router do i get word of receipt

Hi i have returned a faulty router in the bag i got with the replacement router do you acknoledge receipt of this ?
Just so i know i wont be charged for it
Thanks
Robert
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: returned faulty router do i get word of receipt

No usually, no. But the returns bag should be postage paid so there should be no charges for yourself either way.
Adam
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 Adam Walker
 Plusnet Help Team
crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

Re: returned faulty router do i get word of receipt

Thanks Adam
i know about the postage it was the cost of the router, just didn't want to be charged for it down the line if you didn't receive it
Robert