" and @ keys transposed on ASUS Rog with Windows 10

[#1]

My son bought himself a custom built ASUS ROG Laptop form the USA but some of the keys are transposed such as the " and @ symbols, as it's running Windows 10 I don't have a clue how to correct this, I have checked all of the obvious stuff, Locale, Language etc and they all show as UK so I'm a bit lost, so could someone in the know help me please.

[#2]

Is the keyboard (setting) itself set to UK ?

[#3]

more to the point is the keyboard actually a UK layout keyboard

[#4]

Almost certainly its a US keyboard - see attached

[#5]

Have you actually checked the key tops on the keyboard, to make sure that the 2 has " above it....  or does it have the @ above it...  ?

[#6]

Looking at the image wisty supplied then it is a US keyboard, with the @ being over the 2. But having said that my Mac's keyboard has a similar layout but when I do a shifted 2 I get an @ symbol as expected whereas the Asus produced a ".

[#7]

You will need to tell Win 10 it's a US keyboard. I Think the process is
Control panel/language
Against the English (United Kingdom) language bar click options (Right hand side)
Add an input method
Select the US keyboard layout you want. (you might need to experiment)

[#8]

What is at bottom of taskbar r.h? My win 10 desktop shows "ENG" and hovering over it says to switch "press windows key and space"

[#9]

@Wisty - Thanks Wisty, that sorted it, and of course to everyone else for their input  Pun intended.
@Luzern1966 - I know the icon you mean but there isn't one on the task bar, I guess its off by default or choice.

[#10]

Is it possible that the icon Luzern1966 refers to is only visible if there is more than one language configured?
I have it on my PC but I have three languages configured.

[#11]

That sounds sensible and I think you may be right as it would allow you to change language with minimal effort.

[#12]

Quote from: Luzern1966

My win 10 desktop shows "ENG" and hovering over it says to switch "press windows key and space"

It really shouldn't do that unless you have explicitly told it to use a second language but a lot of 'upgraded' computers end up feeling ambiguous about whether they should use US or UK English.  You frequently have to download the UK English language pack explicitly and also UK speech if you want Cortana's voice recognition to work.  You can then, usually, set UK English as the display language, remove US English as an option and the ENG on the taskbar goes away.  However a minority of computers have their allegiance to the US so deeply rooted that US English cannot be abolished.  I saw one last week that I really had to fight to make the keyboard behave as a UK one as it would respond as US even when set to UK. 
The worst thing about a US keyboard is not that the @ and " keys are transposed but that there is no £ symbol above the 3, you get a # instead. 

[#13]

Yep, I am on the trial upgrade, and tbh am wondering if 10 will be easier going once the trial period is over, or I do a proper clean install of the new system, that is presuming I can use my 7 key.