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o2 Modem

Posts: 4
Registered: ‎12-02-2014

o2 Modem

Can anyone tell if I can replace my Thompson modem supplied by Plusnet, with a modem I still have when I was with o2 ?
I'm have some problems with my Plusnet modem dropping the line & wanted to replace it with the o2 to check if the fault is the modem or line.
I've been with Plusnet 6 months and it's just started to occur.
Plusnet Help Team
Plusnet Help Team
Posts: 16,793
Thanks: 857
Fixes: 217
Registered: ‎27-04-2007

Re: o2 Modem

Hi, providing it's ADSL compatible and not locked down to o2's service (which I don't think they do) it should be fine.
Always a good idea to rule out the hardware one way or another way when there's an issue with the service.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team