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news.plus.net asking for authentication

Community Veteran
Posts: 6,773
Thanks: 257
Fixes: 20
Registered: 16-02-2009

news.plus.net asking for authentication

Looks like the old problem is back again:-
[11:00:35] Level: ERROR  SERVER=news.plus.net, MSG=Password: Server asked for Username and Password but, They aren't set
Going via gw4. (just reconnected as nntp was slow)
update:-
Just reconnected now via ag1 no problems, so looks like a problem with gw4 (vlan8.pih-gw4.plus.net)
10 REPLIES
Moderator
Moderator
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Registered: 11-01-2008

Re: news.plus.net asking for authentication

seems to be OK here.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 6,773
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Registered: 16-02-2009

Re: news.plus.net asking for authentication

What gw are you on?
Moderator
Moderator
Posts: 18,697
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Registered: 11-01-2008

Re: news.plus.net asking for authentication

ag1 like you are now Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 6,773
Thanks: 257
Fixes: 20
Registered: 16-02-2009

Re: news.plus.net asking for authentication

Getting the same today on gw4 again.
switched to ag-1 and fine, so def. a problem on gw4
same problem on ag-3 and ag-4 (switched because ag-1 was slow <1.5Mb when it should be >4Mb)
Community Gaffer
Community Gaffer
Posts: 13,423
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Registered: 04-04-2007

Re: news.plus.net asking for authentication

Odd that this should be happening as we've not made any recent changes. I've just got this though.
C:\Users\bpullen>tracert mail.plus.net
Tracing route to mail.plus.net [212.159.8.81]
over a maximum of 30 hops:
  1    78 ms    99 ms    99 ms  home.gateway [192.168.1.254]
  2    20 ms    19 ms    19 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3    20 ms    21 ms    26 ms  vl703.thn-gw1.plus.net [84.92.4.241]
  4    20 ms    25 ms    35 ms  ae0-102.ptn-gw01.plus.net [212.159.1.53]
  5    32 ms    31 ms    20 ms  gi0-1-31.ptc-gw1.plus.net [195.166.129.3]
  6    44 ms    37 ms    28 ms  pos1-0.pih-cr1.plus.net [195.166.129.250]
  7    28 ms    35 ms    29 ms  vlan7.pih-gw3.plus.net [212.159.0.26]
  8  112 ms    62 ms    32 ms  if25.pih-lb04.plus.net [212.159.0.18]
  9    37 ms    26 ms    27 ms  mail.plus.net [212.159.8.81]
Trace complete.

C:\Users\bpullen>telnet news.plus.net 119
200 News.GigaNews.Com
group plusnet.service.customer-feedback
480 authentication required

Having said that I've just tried again without disconnecting/reconnecting and all seems OK now.
C:\Users\bpullen>telnet news.plus.net 119
200 News.GigaNews.Com
group plusnet.service.customer-feedback
211 20405 14 20418 plusnet.service.customer-feedback

It's worth bearing in mind that you'll get an authentication prompt if you exceed the maximum number of allowed threads from the same IP (which I think is set to 4).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 6,773
Thanks: 257
Fixes: 20
Registered: 16-02-2009

Re: news.plus.net asking for authentication

I haven't changed any settings and it is VERY intermittent, changing gw's usually cures it but today it seems to be following it.
It was ok but now back to asking for a u/p.
Connections set to 4 and hasn't changed.
from newsbin
[13:49:36] Level: ERROR  SERVER=news.plus.net, MSG=Password: Server asked for Username and Password but, They aren't set
repeated ...
Community Gaffer
Community Gaffer
Posts: 13,423
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Registered: 04-04-2007

Re: news.plus.net asking for authentication

Would be interesting to see if the problem persists if you lower the number of threads you're using to 2?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 6,773
Thanks: 257
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Registered: 16-02-2009

Re: news.plus.net asking for authentication

I dropped them to 3 and it seems to be holding at the moment. Will monitor it to see if it continues.
Why had the number of threads dropped? Giganews usually offer 10 threads.
Community Gaffer
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Re: news.plus.net asking for authentication

Quote from: biker955
Why had the number of threads dropped? Giganews usually offer 10 threads.

AFAIK it hasn't. Here's an excerpt from my Newsbin logs (with the server configured to use 4 threads):
[13:17:42] Level: HIGH   SERVER=news.plus.net, MSG=220 0 <AnThCOoh8rrfdJPgEms@JBinUp.local>
[13:17:41] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <OC6fDJ3CotFPjN4U6cIA@JBinUp.local>
[13:17:41] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <OC6fDJ3CotFPjN4U6cIA@JBinUp.local>
[13:17:40] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <C87BKkvCcJLkSXHTmLKA@JBinUp.local>
[13:17:40] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <AnThCOoh8rrfdJPgEms@JBinUp.local>
[13:17:40] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <C87BKkvCcJLkSXHTmLKA@JBinUp.local>
[13:17:35] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <LDcgsnbWXswRWiqlEudD@JBinUp.local>
[13:17:34] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <LDcgsnbWXswRWiqlEudD@JBinUp.local>
[13:17:22] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <SgRNeriwVdsuztFosrm9@JBinUp.local>
[13:17:21] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <Ot0pc6dbKqpO09RLIgo7@JBinUp.local>
[13:17:21] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <SgRNeriwVdsuztFosrm9@JBinUp.local>
[13:17:21] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <rSn7ZdKcJOfAhHtJ7kn1@JBinUp.local>
[13:17:21] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <Ot0pc6dbKqpO09RLIgo7@JBinUp.local>
[13:17:21] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <rSn7ZdKcJOfAhHtJ7kn1@JBinUp.local>
[13:17:13] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <acGqLSOdTIoM8SlNqcb5@JBinUp.local>
[13:17:12] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <acGqLSOdTIoM8SlNqcb5@JBinUp.local>
[13:17:02] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <SHi1UQZOYFciUpfqYIC2@JBinUp.local>
[13:17:02] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <EGrZltlMh59KbM7oIjTB@JBinUp.local>
[13:17:02] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <EGrZltlMh59KbM7oIjTB@JBinUp.local>
[13:17:02] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <SHi1UQZOYFciUpfqYIC2@JBinUp.local>
[13:16:59] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <ccdvZjC6UiPnEXe0Sb44@JBinUp.local>
[13:16:59] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <ccdvZjC6UiPnEXe0Sb44@JBinUp.local>
[13:16:53] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <O5UEcUzBrEmBSo1fwhZE@JBinUp.local>
[13:16:53] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <O5UEcUzBrEmBSo1fwhZE@JBinUp.local>
[13:16:42] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <P2QGSE5RamruWKB09zH2@JBinUp.local>
[13:16:42] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <D3yRj9bJYEsINl8qP9cA@JBinUp.local>
[13:16:40] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <wDKik4Ww55lbVYPV2WVE@JBinUp.local>
[13:16:40] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <wDKik4Ww55lbVYPV2WVE@JBinUp.local>
[13:16:40] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <P2QGSE5RamruWKB09zH2@JBinUp.local>
[13:16:38] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <D3yRj9bJYEsINl8qP9cA@JBinUp.local>
[13:16:35] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <pblnUCK1oWOwxO9wtfq1@JBinUp.local>
[13:16:32] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <pblnUCK1oWOwxO9wtfq1@JBinUp.local>
[13:16:22] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <togen76QVLO4At9kt1WB@JBinUp.local>
[13:16:21] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <DU0FBToLkYg5IPSZSQ93@JBinUp.local>
[13:16:20] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <Sz6pTADSUQPrpg8XqEJ@JBinUp.local>
[13:16:20] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <Sz6pTADSUQPrpg8XqEJ@JBinUp.local>
[13:16:18] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <togen76QVLO4At9kt1WB@JBinUp.local>
[13:16:17] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <DU0FBToLkYg5IPSZSQ93@JBinUp.local>
[13:16:15] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <U0oprI30E2pZSezUUYr8@JBinUp.local>
[13:16:11] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <U0oprI30E2pZSezUUYr8@JBinUp.local>
[13:16:02] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <X9ljTBFOXyJUQRQSkb98@JBinUp.local>
[13:16:02] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <XBUFCXEiIu0D0rujS5I9@JBinUp.local>
[13:16:02] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <HzZq26WJW548sk1XdWL6@JBinUp.local>
[13:16:02] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <XBUFCXEiIu0D0rujS5I9@JBinUp.local>
[13:16:00] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <X9ljTBFOXyJUQRQSkb98@JBinUp.local>
[13:15:59] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <HzZq26WJW548sk1XdWL6@JBinUp.local>
[13:15:55] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <hqvVguYUDORk0Ft68mP1@JBinUp.local>
[13:15:55] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <hqvVguYUDORk0Ft68mP1@JBinUp.local>
[13:15:42] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <J5YZVweWDmPTbJokgxa8@JBinUp.local>
[13:15:42] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <2Mkr04XWOBjUCWlsgdoC@JBinUp.local>
[13:15:42] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <dOV8chV2vju01FFFi195@JBinUp.local>
[13:15:42] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <2Mkr04XWOBjUCWlsgdoC@JBinUp.local>
[13:15:42] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <dOV8chV2vju01FFFi195@JBinUp.local>
[13:15:42] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <J5YZVweWDmPTbJokgxa8@JBinUp.local>
[13:15:41] Level: HIGH  SERVER=news.plus.net, MSG=220 0 <N9qg0N1kcdABxa9rnwEt@JBinUp.local>
[13:15:41] Level: HIGH  SERVER=news.plus.net, MSG=ARTICLE <N9qg0N1kcdABxa9rnwEt@JBinUp.local>

Could it be that you have a Plusnet news account configured in another client that's open at the same time? (something like Thunderbird for example)

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 6,773
Thanks: 257
Fixes: 20
Registered: 16-02-2009

Re: news.plus.net asking for authentication

Nope the only news client I have is newsbin. Very strange, well it is working with 3 I will leave it.