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new computer

retiredlancslad
Newbie
Posts: 1
Registered: ‎29-11-2009

new computer

I am trying to get acces to the internet on a new computer. It recognises the existence of my plus net wireless signal but asks for a network security key. I ve never been asked this on my other computer and wonder what I need to do to get access with my second computer.
2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 14,714
Thanks: 5,502
Fixes: 393
Registered: ‎30-07-2007

Re: new computer

Assuming you're using a PlusNet supplied router and you haven't changed the security key from the default then check the instructions here
http://www.plus.net/support/broadband/hardware/t585v7new.shtml
Section 3 Connecting to your computer.
Hope that helps
dick:green Link fixed.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: new computer

Specifically:
"Use the WPA-PSK key shown on the bottom of the router. It's 10 characters long and the letters are CAPITALISED."
You may not remeber doing this when you set up your original computer but you must have done if it connects wirelessly.