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need someone from plusnet to call me

flexo1966
Grafter
Posts: 115
Registered: ‎21-07-2014

need someone from plusnet to call me

no phone or b/b all day
my mobile charges me for 0800 numbers so i need pn to call me on my mobile
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: need someone from plusnet to call me

use the 0345 140 0200 number as that will be included in your allowance
flexo1966
Grafter
Posts: 115
Registered: ‎21-07-2014

Re: need someone from plusnet to call me

First thing you here that there are loads of people that have no internet. Well done minusnet again. Apparently there is a long wait time on the "customer support" line. Never !!
Yet again a second rate service from a second rate company (at best).
Now I've got to load the kids up and go round to my dads so they can do their homework.
If there is a question on England's worst ISP and pretty sure plusnet will feature in their answer.
God what a totally crap company.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: need someone from plusnet to call me

I'm sorry that the loss of broadband has caused you an issue.
Have you managed to get back up and running? If not, this page might be worth a view if you've still got access to the internet: http://www.plus.net/home-broadband/router-reconnect/
Chris Pettitt
Cloud Environments Engineer
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: need someone from plusnet to call me

Hi flexo1966,
Have you been able to get back online?
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
flexo1966
Grafter
Posts: 115
Registered: ‎21-07-2014

Re: need someone from plusnet to call me

no
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: need someone from plusnet to call me

I can see you're back up and running now - apologies for the inconvenience caused.
Chris Pettitt
Cloud Environments Engineer