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moving house

Posts: 2
Registered: ‎13-07-2010

moving house

i rang and told plusnet i was moving last monday.. im still waiting for even my phone line to be activated and no broad band either... i have asked questions on the help assistant and no replies.. how long does it take to answer a question and i was told it should be connected by now.. and still nothing... HELP x Sad
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: moving house

Hi there,
I've checked the ticket and the move is underway - both broadband and phone are due to be provided simultaneously on the 28th March.
Hope that helps,