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idsmss lite no longer working remotely now changed to plusnet

baileycomplex
Newbie
Posts: 1
Registered: 25-02-2017

idsmss lite no longer working remotely now changed to plusnet

Can anyone technical please help?

We have cctv at home and had previously been able to view the cameras vias idsmss lite app on iPhone remotely when away from home; having changed provider and therefore new router this now no longer works.

I have tried port forwarding but am not sure what port numbers to use and tried various other fixes around the firewall - I feel the answer is probably very simple but eluding me - so if anyone can help Id be really very grateful