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iPlayer showing as Offline

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Registered: ‎06-04-2007

iPlayer showing as Offline

Downloaded Dr Who (HD) on Saturday and had one other series' episode to download.
Started iPlayer Desktop app this evening and no sight of either. Can't access preverences, Live Radio or Live TV.
Offline showing at the bottom and 'Get more prgrammes' does nothing.
If I close the app it will not run again till I select 'End process' in Task Manager.
Dr who is definitely on the HDD in folder BBC iPlayer\repository\b014j7pq_4000_2500 but won't play directly in WMPlayer (I thought downloaded programmes used to?

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

5 REPLIES
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: iPlayer showing as Offline

I don't know about "Dr Who", but I just started my iPlayer to see if I had this problem too, but it all seems to be working, including preferences, live TV, etc  Huh
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Moderator
Moderator
Posts: 18,589
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: iPlayer showing as Offline

Thanks purleigh.
Rebooted PC but no change.
In fact, nothing I click on responds, Now playing, Coming soon, T & C, etc.
I suppose I'll just have to uninstall and re-install. Bet that means I'll have to re-download Dr Who Sad

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: iPlayer showing as Offline

I am VERY disappointed at how unstable the iPlayer program is.  Angry
Fortunately at the moment mine seems to be OK, but every so often when the BBC force a version update or there is yet another change to AdobeAir, I have to re-install iPlayer maybe 30 or 40 times before it succeeds, wasting many frustrating hours !  Cry
Good luck  Huh
Community Veteran
Posts: 3,190
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Registered: ‎31-07-2007

Re: iPlayer showing as Offline

No idea if it affects the desktop IPlayer but the online streams now require Flashplayer 10.3 and higher to work, which broke them working with Opera
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Moderator
Moderator
Posts: 18,589
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: iPlayer showing as Offline

Uninstallation and re-installation has made no difference Sad
Yes - I have FlashPlayer 10.3 installed.
Unisnattled Air, too. Now iPlayer refuses to install  Angry
Off to bed and will see what I can do when I'm fresher Wink Cheesy

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still