how long for changeover?

[#1]

Quote from: chrispurvey

Hi, The original order was not placed as when we tried to do this it stated that you we're not fibre enabled(I know you are) so we've escalated this to our suppliers to get this booked in ASAP. We'll get an update within the next 48 hours hopefully sooner rather than later.

Well no contact what so ever..this is such poor service

Quote from: chrispurvey

I'll take personal ownership and see you through this install to make sure we progress as I would expect to from here. Chris

personal service is not what it used to be!

FYI, I just spoke to a friend who is looking to leave sky, he was going to sign with PlusNet but after hearing my shocker has decided to wait for Sky to pull their finger out. Its the lesser of two evils
Really starting to get annoyed at the inaction of PlusNet,
JUST A JOKE at the moment

[#2]

FYI just an update to say that we've been dealing with this issue via other channels. Just thought I'd drop a reply as otherwise it could look like we're ignoring this issue.