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email problems

Community Veteran
Posts: 1,699
Registered: 30-07-2007

email problems

Is it just me, or have there been email problems over the last couple of days?
Both yesterday and today, I've had problems sending emails (although they're coming in ok)

The error message reads "unable to connect to the server ... error number 0c800ccc0e"
John
4 REPLIES
minkey
Grafter
Posts: 386
Registered: 22-07-2007

Re: email problems

That error is associated with your outgoing SMTP server settings (thats why you can still receive). Could you please let us know what email client you are using and what settings you have for the outgoing mail server
Jeff
geewizz
Grafter
Posts: 1,125
Registered: 01-08-2007

Re: email problems

I had that yesterday, some message about smtp and the mail appeared to fail. I'm not sure if it sent so i forwarded a copy of the mail and that went ok.
I am using Outlook Express on Windows XP. I'm on Option 3 and was sending using a domain name which is not hosted by Plusnet.
Community Gaffer
Community Gaffer
Posts: 13,232
Thanks: 968
Fixes: 81
Registered: 04-04-2007

Re: email problems

No issues I'm aware of. I'd commonly expect to see an error like that when antivirus/security software is having a moment.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: email problems

Thanks Guys.
It has been working fine, and I haven't changed anything recently.  I restarted my router and it all went ok.  Could that have caused a problem?
I find that I have to restart the Belkin router every few days, or I start to lose sync with my desktop.
John