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email down?

Community Veteran
Posts: 18,613
Thanks: 218
Registered: 12-08-2007

email down?

Is there a problem with email at present?  I am not getting any mesages and even sending to myself it isn't working.
12 REPLIES
Superuser
Superuser
Posts: 3,082
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Registered: 10-04-2007

Re: email down?

Seems to be working for me.  Sent from my Plusnet mail address to external mail address, received in about 3 seconds.
M
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: email down?

Nothing that I can see, I've sent a few tests to my Plusnet addresses and they've all arrived near instantly. Have they bounced or just taking time to arrive?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 18,613
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Registered: 12-08-2007

Re: email down?

No they are not bouncing.  I haven't had any messages since about 3.30p.  The ones I sent to myself and also sent from my gmail account have not arrived either.
Community Veteran
Posts: 18,613
Thanks: 218
Registered: 12-08-2007

Re: email down?

Still nothing arrived.  I just had a thought, would this have anything to do with Bob Pullen if you know what I mean?
Community Gaffer
Community Gaffer
Posts: 17,644
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Fixes: 162
Registered: 05-04-2007

Re: email down?

Quote
would this have anything to do with Bob Pullen if you know what I mean?

Possibly, I'll kick him and find out
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 13,224
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Registered: 04-04-2007

Re: email down?

Quote from: Chris
Possibly, I'll kick him and find out

*ouch!*
Yes, it is something to do with me. We made a DNS switch on your account earlier on today and it looks like you've been removed from Postini before this had time to take affect. At the moment your email will be getting temporarily bounced Sad
220 Postini ESMTP 258 y6_16_1c0 ready. CA Business and Professions Code Section
17538.45 forbids use of this system for unsolicited electronic mail advertiseme
nts.
ehlo postini
250-Postini says hello back
250-8BITMIME
250 HELP
mail from:<>
250 Ok
rcpt to:<postmaster@xxxxx.plus.com>
451-Plusnet: Please route email according to MX record
451 (xxxxx.plus.com/64.18.0.54)

Sorry about the hassle. We're looking into this now to see if there's anything we can do as opposed to waiting for DNS to catch up.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

leeo
Newbie
Posts: 3
Registered: 30-01-2008

Re: email down?

Apologies, but this is now fixed.
It only affected people on Bob's list who just had their DNS changed.
Cheers
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: email down?

Just to add to Lee's post, email sent since about 3:30pm will have been getting temporarily rejected with a 451 error. This shouldn't bounce back to the sender as the sending server should reattempt delivery later.
The problem was caused by the the mx.cores rejecting email from Postini.
The missing email should start to trickle through over time.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 18,613
Thanks: 218
Registered: 12-08-2007

Re: email down?

Problem solved - thanks to everyone for pushing the right buttons Wink
Gel
Seasoned Pro
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Registered: 02-08-2007

Re: email down?

Community Veteran
Posts: 26,678
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Registered: 10-04-2007

Re: email down?

http://community.plus.net/blog/2008/10/29/e-mail-upgrades/
Some users are trialling the new system
jelv (a.k.a Spoon Whittler)
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Community Veteran
Posts: 18,613
Thanks: 218
Registered: 12-08-2007

Re: email down?

All back to normal.  It's been ironed out and that's what's important. Wink Wink