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change wifi password on router 2704n

andybelit
Newbie
Posts: 1
Registered: 11-09-2015

change wifi password on router 2704n

I tryied to change the wifi password on the router following the the plusnet help .
After the change my windows laptop are not able to connect. I receive the message " can't connect to this network". they are on windows 10 and 8.
I'm able to change the psw on the android device.
Someone else had this problem?
Thanks Andrea
2 REPLIES
Community Veteran
Posts: 1,850
Registered: 11-08-2007

Re: change wifi password on router 2704n

i haven't used windows in years, but i do know that you need to tell each machine what the new password is.  find in your connection settings for wifi where the password gets entered and enter it on each machine.  you should then be able to connect.
Plusnet Help Team
Plusnet Help Team
Posts: 13,471
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: change wifi password on router 2704n

Hi andybelit,
In case you're still having this problem, it sounds like you may have the old passwords auto-saved on your machines. Just click on the WiFi icon in your system tray (bottom right near the time) and you'll find where you can re-enter them there.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team