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blue screen 2057--aahhhh!

bubbalicious
Grafter
Posts: 174
Registered: ‎26-09-2007

blue screen 2057--aahhhh!

Hi Peeps,
for last few weeks, everytime I try and put my laptop in hibernate/hybrid sleep, when it comes back on I get the same message 'Windows has recovered from an unexpected shutdown and blue screen 2057' plus lots of other info that means nothing to me!?  when I go to put the laptop in hibernate it starts to do it, I get the 'hibernating' on the screen for ages, but I think it then takes so long it shuts down instead!  the link to microsoft doesn't give me any help at all, and I can't really understand what the internet says about it!  I was hoping someone could kindly point me to where I might be able to fix the error - or tell me if I need to recover my system! 
I use hibernate a lot, so really am getting frustrated of what 'shut down'  Huh
I have done run Vaio check up and it said it needed to do a defrag, disk clean, registry defrag, I have let it do them with no success!
below I have pasted what i see included in the pop up error screen, attached is the pop up it appears in
for reference I am using vaio laptop, win 7 64bit.
Many thanks for any generously shared advice Kiss
--------------------------------------------------------------------------------------------------------------
problem signature:
Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.768.3
  Locale ID: 2057
Additional information about the problem:
  BCCode: 9f
  BCP1: 0000000000000003
  BCP2: FFFFFA80042FDA20
  BCP3: FFFFF80000B9C518
  BCP4: FFFFFA8009C6C810
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 768_1
Files that help describe the problem:
  C:\Windows\Minidump\052713-25303-01.dmp
  C:\Users\Gizmo\AppData\Local\Temp\WER-111805-0.sysdata.xml
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
5 REPLIES
RPMozley
Aspiring Pro
Posts: 1,119
Thanks: 30
Fixes: 5
Registered: ‎04-11-2011

Re: blue screen 2057--aahhhh!

One idea to try is run Disk Cleanup and select to delete the hibernation file. Then re-enable hibernation in the power control panel. It might work.  Huh
That's RPM to you!!
bubbalicious
Grafter
Posts: 174
Registered: ‎26-09-2007

Re: blue screen 2057--aahhhh!

Thanks for the advice, only problem being I can't find where to do that. Embarrassed. i
I am presuming I open the windows diskclean, but the list of 'things' to delete don't show a hibernation file to delete.
I've pasted what I do see in the window.
I have looked at the Vaio care option as that gives me a disk clean as well, but can't see an option for deleting that through viao,
Can I be really cheeky and ask if you can point to me to where I find delete hibernation file delete option please! Cheesy
thanks
Community Veteran
Posts: 5,228
Thanks: 494
Fixes: 22
Registered: ‎10-06-2010

Re: blue screen 2057--aahhhh!

PS. I think locale id 2057 just refers to the system language being set for United Kingdom English, it does not identify the cause of the blue screen crash.
Community Veteran
Posts: 3,424
Thanks: 19
Registered: ‎18-01-2013

Re: blue screen 2057--aahhhh!

Also worth downloading tssdkiller or similar and double check there aren't any rootkit viruses on your machine (normal antivirus apps won't normally find these).
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: blue screen 2057--aahhhh!

As you are using Windows 7 you need to follow a slightly different route http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html and will need to enable it afterwards otherwise hibernate won't work