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blue screen 2057--aahhhh!

bubbalicious
Grafter
Posts: 174
Registered: ‎26-09-2007

blue screen 2057--aahhhh!

Hi Peeps,
for last few weeks, everytime I try and put my laptop in hibernate/hybrid sleep, when it comes back on I get the same message 'Windows has recovered from an unexpected shutdown and blue screen 2057' plus lots of other info that means nothing to me!?  when I go to put the laptop in hibernate it starts to do it, I get the 'hibernating' on the screen for ages, but I think it then takes so long it shuts down instead!  the link to microsoft doesn't give me any help at all, and I can't really understand what the internet says about it!  I was hoping someone could kindly point me to where I might be able to fix the error - or tell me if I need to recover my system! 
I use hibernate a lot, so really am getting frustrated of what 'shut down'  Huh
I have done run Vaio check up and it said it needed to do a defrag, disk clean, registry defrag, I have let it do them with no success!
below I have pasted what i see included in the pop up error screen, attached is the pop up it appears in
for reference I am using vaio laptop, win 7 64bit.
Many thanks for any generously shared advice Kiss
--------------------------------------------------------------------------------------------------------------
problem signature:
Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.768.3
  Locale ID: 2057
Additional information about the problem:
  BCCode: 9f
  BCP1: 0000000000000003
  BCP2: FFFFFA80042FDA20
  BCP3: FFFFF80000B9C518
  BCP4: FFFFFA8009C6C810
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 768_1
Files that help describe the problem:
  C:\Windows\Minidump\052713-25303-01.dmp
  C:\Users\Gizmo\AppData\Local\Temp\WER-111805-0.sysdata.xml
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
5 REPLIES 5
RPMozley
Pro
Posts: 1,254
Thanks: 53
Fixes: 9
Registered: ‎04-11-2011

Re: blue screen 2057--aahhhh!

One idea to try is run Disk Cleanup and select to delete the hibernation file. Then re-enable hibernation in the power control panel. It might work.  Huh
That's RPM to you!!
bubbalicious
Grafter
Posts: 174
Registered: ‎26-09-2007

Re: blue screen 2057--aahhhh!

Thanks for the advice, only problem being I can't find where to do that. :-[. i
I am presuming I open the windows diskclean, but the list of 'things' to delete don't show a hibernation file to delete.
I've pasted what I do see in the window.
I have looked at the Vaio care option as that gives me a disk clean as well, but can't see an option for deleting that through viao,
Can I be really cheeky and ask if you can point to me to where I find delete hibernation file delete option please! Cheesy
thanks
ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: blue screen 2057--aahhhh!

PS. I think locale id 2057 just refers to the system language being set for United Kingdom English, it does not identify the cause of the blue screen crash.
picbits
Rising Star
Posts: 3,428
Thanks: 22
Registered: ‎18-01-2013

Re: blue screen 2057--aahhhh!

Also worth downloading tssdkiller or similar and double check there aren't any rootkit viruses on your machine (normal antivirus apps won't normally find these).
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: blue screen 2057--aahhhh!

As you are using Windows 7 you need to follow a slightly different route http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html and will need to enable it afterwards otherwise hibernate won't work