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blue screen 2057--aahhhh!
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- blue screen 2057--aahhhh!
blue screen 2057--aahhhh!
28-05-2013 12:23 AM
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Hi Peeps,
for last few weeks, everytime I try and put my laptop in hibernate/hybrid sleep, when it comes back on I get the same message 'Windows has recovered from an unexpected shutdown and blue screen 2057' plus lots of other info that means nothing to me!? when I go to put the laptop in hibernate it starts to do it, I get the 'hibernating' on the screen for ages, but I think it then takes so long it shuts down instead! the link to microsoft doesn't give me any help at all, and I can't really understand what the internet says about it! I was hoping someone could kindly point me to where I might be able to fix the error - or tell me if I need to recover my system!
I use hibernate a lot, so really am getting frustrated of what 'shut down'
I have done run Vaio check up and it said it needed to do a defrag, disk clean, registry defrag, I have let it do them with no success!
below I have pasted what i see included in the pop up error screen, attached is the pop up it appears in
for reference I am using vaio laptop, win 7 64bit.
Many thanks for any generously shared advice
--------------------------------------------------------------------------------------------------------------
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042FDA20
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8009C6C810
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052713-25303-01.dmp
C:\Users\Gizmo\AppData\Local\Temp\WER-111805-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
for last few weeks, everytime I try and put my laptop in hibernate/hybrid sleep, when it comes back on I get the same message 'Windows has recovered from an unexpected shutdown and blue screen 2057' plus lots of other info that means nothing to me!? when I go to put the laptop in hibernate it starts to do it, I get the 'hibernating' on the screen for ages, but I think it then takes so long it shuts down instead! the link to microsoft doesn't give me any help at all, and I can't really understand what the internet says about it! I was hoping someone could kindly point me to where I might be able to fix the error - or tell me if I need to recover my system!
I use hibernate a lot, so really am getting frustrated of what 'shut down'
I have done run Vaio check up and it said it needed to do a defrag, disk clean, registry defrag, I have let it do them with no success!
below I have pasted what i see included in the pop up error screen, attached is the pop up it appears in
for reference I am using vaio laptop, win 7 64bit.
Many thanks for any generously shared advice
--------------------------------------------------------------------------------------------------------------
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042FDA20
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8009C6C810
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052713-25303-01.dmp
C:\Users\Gizmo\AppData\Local\Temp\WER-111805-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
5 REPLIES 5
Re: blue screen 2057--aahhhh!
28-05-2013 12:49 AM
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One idea to try is run Disk Cleanup and select to delete the hibernation file. Then re-enable hibernation in the power control panel. It might work.
That's RPM to you!!
Re: blue screen 2057--aahhhh!
28-05-2013 11:36 AM
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Thanks for the advice, only problem being I can't find where to do that. :-[. i
I am presuming I open the windows diskclean, but the list of 'things' to delete don't show a hibernation file to delete.
I've pasted what I do see in the window.
I have looked at the Vaio care option as that gives me a disk clean as well, but can't see an option for deleting that through viao,
Can I be really cheeky and ask if you can point to me to where I find delete hibernation file delete option please!
thanks
I am presuming I open the windows diskclean, but the list of 'things' to delete don't show a hibernation file to delete.
I've pasted what I do see in the window.
I have looked at the Vaio care option as that gives me a disk clean as well, but can't see an option for deleting that through viao,
Can I be really cheeky and ask if you can point to me to where I find delete hibernation file delete option please!
thanks
Re: blue screen 2057--aahhhh!
28-05-2013 11:45 AM
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PS. I think locale id 2057 just refers to the system language being set for United Kingdom English, it does not identify the cause of the blue screen crash.
Re: blue screen 2057--aahhhh!
28-05-2013 11:50 AM
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Also worth downloading tssdkiller or similar and double check there aren't any rootkit viruses on your machine (normal antivirus apps won't normally find these).
Re: blue screen 2057--aahhhh!
28-05-2013 11:54 AM
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As you are using Windows 7 you need to follow a slightly different route http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html and will need to enable it afterwards otherwise hibernate won't work
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