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ati2mtag error messages

juliasdream
Grafter
Posts: 260
Registered: ‎09-06-2007

ati2mtag error messages

A friends laptop wont play CD's anymore
I tried a DVD and that plays films without problem but CD's just wirr away giving lots of noise but fails to work.
I checked event viewer to find several batches of ati2mtag errors including when I attempted to run a CD as well
Both Cat: DAL
one says Event 43015
12c return failed
the other 43016
not an EDID device
I have a feeling its a graphics issue possibly to do with an ATI graphics card but thats just a guess
Has anyone experienced the same?
Do I need to reinstall some drivers?
Is it that or something else?
Thanks
3 REPLIES 3
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: ati2mtag error messages

I would try updating the driver. See here for a similar tale.
http://www.techspot.com/vb/topic91223.html
juliasdream
Grafter
Posts: 260
Registered: ‎09-06-2007

Re: ati2mtag error messages

I know i'm a bit late coming back
The laptop is a Dell Inspirion 1501 with ATI Radeon Xpress 1150 256mb graphics
I downloaded a driver from Dell website.
If that doesnt work are you sure the one you recommend will be ok?
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: ati2mtag error messages

The Dell driver is a good place to start, as it might have been tweaked to suit other parts of the system. If that doesn't work, try downloading a driver from the ATI/AMD website. There is a panel on the right which should let you choose the most recent driver.