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accidentally closed ticket
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accidentally closed ticket
26-04-2013 9:58 PM
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I've accidentally closed ticket number #68405694
Can this please be re-opened.
Can this please be re-opened.
2 REPLIES 2
Re: accidentally closed ticket
26-04-2013 10:03 PM
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I don't think that is possible
The usual recommendation is to open a new ticket referring back to the closed one
The usual recommendation is to open a new ticket referring back to the closed one
Re: accidentally closed ticket
27-04-2013 7:59 AM
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Thanks Oldjim,
I've phones support, they say the same and have opened a new ticket referring to the old one.
I've phones support, they say the same and have opened a new ticket referring to the old one.
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