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accessing e-mail account
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accessing e-mail account
16-02-2008 5:19 PM
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Hi
I am having trouble accessing one of my plusnet e-mail accounts. Error message comes up for incorrect password, which hadn't been changed.
However in case this had got corrupted I changed password, but still can't access.
Any suggestions?
Thanks
gom
I am having trouble accessing one of my plusnet e-mail accounts. Error message comes up for incorrect password, which hadn't been changed.
However in case this had got corrupted I changed password, but still can't access.
Any suggestions?
Thanks
gom
4 REPLIES 4
Re: accessing e-mail account
16-02-2008 11:34 PM
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PJ
You will have to excuse my stupidity but what is the difference in checking accessing by webmail or e-mail.
Yes I have checked in login details and they appear to be correct.
gom
You will have to excuse my stupidity but what is the difference in checking accessing by webmail or e-mail.
Yes I have checked in login details and they appear to be correct.
gom
Re: accessing e-mail account
16-02-2008 11:39 PM
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Webmail is a web based email program whereas Email usually refers to your own email client.
Using webmail will eliminate any possible config errors in your own Email program by checking the login & password are working via a web login.
You access webmail via http://webmail.plus.net
Using webmail will eliminate any possible config errors in your own Email program by checking the login & password are working via a web login.
You access webmail via http://webmail.plus.net
Re: accessing e-mail account
17-02-2008 8:14 PM
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I can access my other e-mail accounts by using the webmail link on plusnet web site, so presume the account I cannot access will also be webmail.
Have just tried again but with no success, will have to ring in to plusnet and resolve.
gom
Have just tried again but with no success, will have to ring in to plusnet and resolve.
gom
Re: accessing e-mail account
21-02-2008 8:45 PM
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Problem solved, hadn't used the account for 90 days, it's gets suspended after this time of inactivity.
gom
gom
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