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Working from home using a 'SIP based service'

benjaminrat123
Newbie
Posts: 2
Registered: ‎04-02-2016

Working from home using a 'SIP based service'

Hi apologies if im posting this in the wrong place Smiley
Ive been offered a sales job working from home.  I will be using a dialler system, plugging a headset into my laptop etc. PlusNet have said that as its a Voip service it will come under my data plan.  Ive just red the terms and conditions before downloading the dialler program and it says:
*IMPORTANT: This is a softphone application and not a VoIP service. A SIP server or subscription with a SIP-based VoIP provider is required to make calls.*
This is all greek to me but im presuming my company will have a subscription.  I really need to know if PlusNet will charge me extra for this? The livechat is down so cant ask them....
Any help would be much appreciated!
Claire
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Working from home using a 'SIP based service'

As long as you're not dialling using your landline, you shouldn't incur additional costs from us.
From the sound of things it's likely to be a voice service over your broadband connection, so the only costs will be those dictated by the companies software you're using.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
benjaminrat123
Newbie
Posts: 2
Registered: ‎04-02-2016

Re: Working from home using a 'SIP based service'

Right, that's good to know, thanks for your help!
RobPN
Seasoned Pro
Posts: 1,299
Thanks: 282
Fixes: 4
Registered: ‎17-05-2013

Re: Working from home using a 'SIP based service'

I'm registered with the TPS so I hope you won't be calling me.