Wireless Problem
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- Re: Wireless Problem
Wireless Problem
03-08-2009 12:49 PM
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I need some help with a wireless problem driving me and my husband up the wall. We started with Plusnet last week and got the wireless Thomson TG585 router. Took ages to get it running but seems to be fine now.
We have 2 computers, a laptop downstairs and a desktop in one of the bedrooms, the router is in a different bedroom – the closest phone point to our desktop which is the main family computer. The laptop is having no problems at all, turn it on and it connects to the wireless and stays connected the whole time we’re using it. It’s quite an old laptop now (maybe 2005) and is connecting using a Belkin PCI slot card and the Belkin wireless networking utility that came with it.
The desktop however is driving us both nuts. It will not hold a connection to the net no matter what settings I’ve tried. It’s got a Belkin PCI card and is also using the Belkin wireless networking utility (although I’ve tried using the windows software too with no more luck.) PlusnetWireless is nearly always in the list of available networks but the desktop just won’t connect to it, or if it does, will only stay connected for a few minutes before dropping the connection. If I do the repair process on the windows utility it will generally get the connection back but again, only for a few minutes.
I can’t figure out what on earth is going on as the Belkin software often shows me being connected to Plusnet but with “no connection to the internet” but when that is the case I can’t even access the router, however if I bring the laptop over, it will connect fine to the router/internet despite being in the same room as the desktop.
Any help with this will be hugely appreciated as I’m not at all technically minded when it comes to things like this! The only other information I can offer is that both computers are running on XP and I had a message flash up on the desktop that “the network did not assign a network address to the computer” and that’s what it says on the support tab of the windows wireless connection info thing.
Thank you!
Re: Wireless Problem
03-08-2009 12:57 PM
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Have you tried changing the channel on your router? That can sometimes help in situations like these.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Wireless Problem
03-08-2009 1:00 PM
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Re: Wireless Problem
03-08-2009 1:02 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Wireless Problem
03-08-2009 1:08 PM
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Re: Wireless Problem
03-08-2009 1:10 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Wireless Problem
03-08-2009 1:55 PM
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Re: Wireless Problem
03-08-2009 2:01 PM
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orbrey: I don't know anyone else with wireless broadband so I don't have access to any other adaptors without paying out for one. Would the fact that the desktop is on a different type of Belkin adaptor make that much difference? Both the adaptors were bought on the same day and so are equally old but the laptop, also on a Belkin adaptor, is fine.
Strat: It may be blocking it but all last week we were waiting for a desk to be delivered so the desktop was sat on a table with an almost clear view to the router down the hallway, not even any doors or walls in the way and the problem didn't get any better or worse when it was moved into the corner on the new desk yesterday. The Belkin utility can "see" the plusnet wireless and has a generally good signal strength to it (3/4 out of 5 bars) but it just can't connect.
Re: Wireless Problem
03-08-2009 2:09 PM
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Quote from: easyqueenie I don't know anyone else with wireless broadband so I don't have access to any other adaptors without paying out for one. Would the fact that the desktop is on a different type of Belkin adaptor make that much difference? Both the adaptors were bought on the same day and so are equally old but the laptop, also on a Belkin adaptor, is fine.
As a quick test, would you be able to try switching the security on the router to WEP, rather than WPA?
Re: Wireless Problem
03-08-2009 2:09 PM
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Re: Wireless Problem
03-08-2009 2:12 PM
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Re: Wireless Problem
03-08-2009 2:31 PM
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Re: Wireless Problem
03-08-2009 2:46 PM
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Just remembered that the day we got Plusnet I initially set it all up on the laptop and then did the desktop. For the first day (last Weds) we had perfect access on the desktop too, no drop outs. It wa sonly the next day we started getting these problems.
Re: Wireless Problem
03-08-2009 3:01 PM
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Since the desktop worked ok initially, I wonder if Windows Update may have downloaded an "improved" driver for the desktop adapter?
Re: Wireless Problem
03-08-2009 3:34 PM
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Quote from: easyqueenie For the first day (last Weds) we had perfect access on the desktop too, no drop outs. It was only the next day we started getting these problems.
Faulty
Quote from: Andrew
Since the desktop worked ok initially, I wonder if Windows Update may have downloaded an "improved" driver for the desktop adapter?
No, Windows Automatic Updates do not include hardware drivers (XP). You can find optional hardware driver downloads on the Windows Update web site but these are only installed by explicit request.
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