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Windows media player

garnet56
Newbie
Posts: 6
Registered: 05-04-2007

Windows media player

My husband's Win7 computer will not open Windows media Player 12 is there anyway to fix this?
I have tried system restore but that didn't work.
He can load Windows Media Player but it will not play any of his video's that he has uploaded from his video recorder.
I would rather not do a complete re install
7 REPLIES
Steve
Seasoned Pro
Posts: 6,802
Thanks: 305
Registered: 13-07-2009

Re: Windows media player

Welcome to the Forum.
Lets try these two troubleshooting methods first and verify if it is resolved.
Method 1.
1. Click on Start and in the search bar type cmd.exe
2. Right click on cmd.exe and click on Run as Administrator
3. In the command prompt type the following command
    net localgroup "Administrators" "NT Authority\Local Service" /add
4. Press enter and restart the computer

Method 2.
Uninstalling and Reinstalling the Windows Media Player:
Step 1.
Uninstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
4. Restart the computer

Step 2.
Reinstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and place a check mark in front of Windows Media Player.
4. Restart the Computer.
Try playing the file now.

Hope it helps. 
If life gives you lemons, make lemonade.
garnet56
Newbie
Posts: 6
Registered: 05-04-2007

Re: Windows media player

Thanks Steve
I have tried both those options. The first one lead to me being able to open windows media player.
However It would still not open and play the the mpg files.
The PC is an HP Pavilion with an i7CPU and 8Gig of RAM
The error message I get is
"Server execution failed"
I can however plat the same file on my PC over our network.

Steve
Seasoned Pro
Posts: 6,802
Thanks: 305
Registered: 13-07-2009

Re: Windows media player

Weird question but do you use AVG by any chance?
Edit you could download VLC and use that Instead  http://www.videolan.org/vlc/
If life gives you lemons, make lemonade.
magnetism2772
Grafter
Posts: 983
Registered: 06-06-2010

Re: Windows media player

here  seems to be a fix for WMP
Free application Fixwin solves the WMP not loading issue in 1 click
http://www.thewindowsclub.com/repair-fix-windows-7-vista-problems-with-fixwin-utility
go to "Windows Media" on your left menu and click on the first "Fix". my wmp worked after like a charm !
magnetism2772
Grafter
Posts: 983
Registered: 06-06-2010

Re: Windows media player

along with using the media player fix
As  a user on your computer  , you also need to be logged on as an administrator ( with it goes privileges)

garnet56
Newbie
Posts: 6
Registered: 05-04-2007

Re: Windows media player

Thanks, I will have time to try these ideas at the weekend. I will report back.
Community Veteran
Posts: 17,486
Thanks: 1,482
Fixes: 17
Registered: 06-11-2007

Re: Windows media player

Here is a SUPERB alternative to Windows Media Player....
http://gom-player.en.softonic.com/
and it is FREE.... you can set a playlist and also the graphic equalizer, amongst other things.... in the same (similar) way as with Windows Media Player...  Wink