Windows XP Repair virus
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Windows XP Repair virus
23-06-2011 7:50 PM
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When I Google for Windows XP repair, it is clearly identified as a trojan, with all the symptoms I have just described.
If I boot in Safe Mode, things appear to work normally, most of the time this Windows Repair immediately reboots into Normal Mode as soon as Safe Mode loads and I am back at square one. But sometimes I do manage to get into Safe Mode, as I have at present. However, it appears that I cannot run my Avas ! anti-virus software in Safe Mode to do a scan either.
Does anyone have experience of this malware ? What can I do to recover from it ?
Re: Windows XP Repair virus
23-06-2011 8:03 PM
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Sometimes system restore can get you back in control.
Sometimes safe mode with networking will let you install Malwarebytes to gain control.
Sometimes you just have to take the disk out and connect it to a known clean system to scan it with multiple tools to clean it.
Rarely you need to save data and reinstall windows.
Re: Windows XP Repair virus
23-06-2011 8:35 PM
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Secondly, all my files have had the "Hidden" attribute attached to them.
Can you recommend a a Malware removal tool ? I can access the internet in Safe Mode. But of course what I am now worried about is dowload ing a Malware removal tool which either is not uptdate or , worse still, is itself another trojan. That is why I would like to know of something on which I can rely.
Thanks
Re: Windows XP Repair virus
23-06-2011 9:37 PM
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Re: Windows XP Repair virus
23-06-2011 10:26 PM
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Re: Windows XP Repair virus
23-06-2011 11:14 PM
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I do know how I got infected. A member of the family asked me if I could open a photo taken off a mobile phone. I identified it as an Apple format and I could read the header in Firefox which referred me to a Facebook page (don't use Facebok normally). I opened the Facebook page. In the process of trying to kill this trojan, I saw a reference to Facebook which surprised me as I don't use it, and then I remembered this photo business. I am sure that is where the infection came from, although I am certain the request was genuine and innocent.
Thanks anyway for all the advice.
Re: Windows XP Repair virus
24-06-2011 7:51 AM
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- All Windows security updates are installed
- You are running Java version 6.26
- You have the latest version of Flash Player - see http://www.adobe.com/software/flash/about/
- Same applies to Shockwave Player if you use it
- Adobe Reader is up to date - version 10.1
- Your web browsers are up to date
- Real Player and Quicktime are up to date or any browser add-ons from them are disabled
Re: Windows XP Repair virus
24-06-2011 2:34 PM
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I will now do as you say and check all the rest. The avast! anti virus boot scaner also found someting which was related to Java and removed it. So I fear there were several loopholes.
Re: Windows XP Repair virus
24-06-2011 4:34 PM
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As for any updates that fail or you don't want you can hide them so that you are not constantly nagged to do so.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Windows XP Repair virus
26-06-2011 4:01 PM
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Not sure how this machine got infected either. Automatic updating for Windows, Java and AVG, yet it still got on the machine.
Re: Windows XP Repair virus
26-06-2011 9:13 PM
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AFAIK I have no malware.
It's generally used in a reasonably sensible way - e.g. ignore invitations to enter online banking details (or even use online banking).
However, it uses the default "run as administrator" mode and as such, all M$ files are to be considered suspect.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Windows XP Repair virus
27-06-2011 6:56 AM
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Quote from: Phil_E Not sure how this machine got infected either. Automatic updating for Windows, Java and AVG, yet it still got on the machine.
Flash Player?
Quote from: A I stopped downloading ALL automatic updates for my Windows XP laptop...
Then your living on borrowed time, Jeremy. Except that you're such a fan of Linux I doubt that you use your XP machine a great deal.
Re: Windows XP Repair virus
27-06-2011 10:09 AM
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•All Windows security updates are now installed - several months out of date
•I am now running Java version 6.26 - at least three eyars out of date
•I now have the latest version of Flash Player - see http://www.adobe.com/software/flash/about/ - I posted elesewhere about the prblems installing the latest version but got there eventually
•Same applies to Shockwave Player if I use it - Is there any need for this ? I installed the latest anyway
•Adobe Reader is up to date - version 10.1 - Done - very different look and feel to what Ib ahd before, so my old version must have been just that - old !
•Your web browsers are up to date - Only use IE as standard and I did alreday have the latest version
•Real Player and Quicktime are up to date or any browser add-ons from them are disabled - Done.
The damage was annoying but I recovered from most of it through back-ups. But I shudder to think what is waiting for others who never back up anything, and I suspect that is the norm still. Let this be a lesson to all who do not back up their data.
So again thanks are due for good and helpful advice.
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