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Windows 7 weekly update

penneck
Rising Star
Posts: 729
Thanks: 23
Registered: 03-08-2007

Windows 7 weekly update

Last night when my wife shut down her laptop, which has Win 7 on it, it said that message along the lines of 'Downloading updates 1 of 2. Do not power down until it has finished'.
Here we are 12 hours later, and the message hasn't moved on, not even to update 2 of 2.
Cntl/Alt/Del doesn't do anything.
What should I do?
Thanks for any help
10 REPLIES
Steve
Seasoned Pro
Posts: 6,802
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Registered: 13-07-2009

Re: Windows 7 weekly update

Have you tried hitting the cancel update button?
If life gives you lemons, make lemonade.
Community Veteran
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Registered: 20-10-2012

Re: Windows 7 weekly update

Press and hold down the power button until it turns off!
Geoff,
York.
Moderator
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Registered: 14-04-2007

Re: Windows 7 weekly update

I've just checked and I had 12 updates on the 11th, 2 on the 12th and 2 today.
The last one today was a .NET update 4.5.2 and it seemed to stick for about 5 minutes with no sign of progress and then suddenly it announced completion so I'm about to reboot.
Edit: Success.
Hope you get sorted penneck

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 17,466
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Registered: 06-11-2007

Re: Windows 7 weekly update

That message is a bit of a "veiled threat" as far as I am concerned.... what it is saying, is "don`t switch off, before I have finished updating all the bits and bobs"..  because you will have to download and install it again later if you do....
but the way it is worded... it seems to mean... "don`t switch off until I have finished, otherwise i`ll blow up the machine, and you will have to buy another one! "....
Community Veteran
Posts: 1,894
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Registered: 20-10-2012

Re: Windows 7 weekly update

Erm! OP has waited for 12 hours for the update to complete!  Cheesy
Geoff,
York.
Community Veteran
Posts: 17,466
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Registered: 06-11-2007

Re: Windows 7 weekly update

So.... Erm... shut it down, if you want to use the computer... and do the update later, when you don`t want to.... sometimes, it will work quicker on the second attempt, as half the work has already been done... ( despite the "veiled threat" warning )....  Wink
NorthEasterner
Aspiring Pro
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Registered: 25-09-2012

Re: Windows 7 weekly update

My windows 8 laptop got 6 updates last night.
I closed the lid.  Today it was still doing the updates  Huh Not sure if it's because you shut the lid  Undecided
Anyway it updated within 5 minutes from  opening the laptop this morning - it was still on and hadn't shut down, but obviously did after completing the updates this morning.
NE
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penneck
Rising Star
Posts: 729
Thanks: 23
Registered: 03-08-2007

Re: Windows 7 weekly update

Problem solved. The solution was......
After I posted the query, we had to go out to babysit our grandchildren. When we got back late last night, my wife found her laptop had switched off. She turned it on, and it was okay. She didn't tell me what had happened. I was unable to have another go at dealing with the problem until just now, and found her laptop powered off. I thought she had been fiddling with it and had managed to turn it off. That is when I found out what she had known since last night.
Whether there was a problem downloading the updates from Microsoft during those 12 hours, or not, I cannot tell.
Anyway, all's well that ends well.
Thanks to you all for your help. I'm grateful
Community Veteran
Posts: 6,735
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Registered: 02-02-2008

Re: Windows 7 weekly update

So many laptops have power management settings that are inappropriate for the way they are used and this is typical of the problems I encounter.
By default they seem to be set to sleep or hibernate at the slightest hint of user inactivity, whether plugged in or on battery.
I've seen systems that have had no updates applied for 18 months or more as a result!  Crazy
Now that may be fine for "road warriors" managed and monitored by a corporate support department, but for the average home user where the laptop is used very much like a desktop, it's rubbish.
I suggest going through all the power settings and change them more to desktop settings, especially what the power button does and what closing the lid does too.
Essentially you should minimise the sleep/hibernation activity UNLESS running on battery and you really need it, otherwise power off normally when not needed.
A "proper" power off will, by default, apply any outstanding updates before shutting down.  Wink
penneck
Rising Star
Posts: 729
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Registered: 03-08-2007

Re: Windows 7 weekly update

Good suggestion HP. I've just set all her laptop pc's power savings settings to Never, but only when on mains. I've left the battery settings alone