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Windows 7 Pro trouble logging-in to Plusnet Community.

Community Veteran
Posts: 1,375
Thanks: 33
Registered: 07-03-2008

Windows 7 Pro trouble logging-in to Plusnet Community.

I have been in touch with Kelly on this problem but he cannot really help and I think that this forum more likely to be more useful.

I have two computers in use, one a lenovo laptop, the other a lenovo M9 Tower both running Windows 7 Pro. These have been working well but the Tower has just failed to let me log-in to the Community because the texts of the log-in panel are incorrect. Usually the boxes are filled in but this time they were empty on the Tower. I typed in the texts but they continued to be rejected.It is not clear which or both to be faulty. The laptop is quite normal and is letting me type this now.

Can anyone advise what the drill ought to be to find the damaged coding and put it back to normal operation?Huh

 

 

2 REPLIES
rongtw
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Re: Windows 7 Pro trouble logging-in to Plusnet Community.

I would not have thought it was the PC most likely its the Browser , have you tried a different browser on the tower ?

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Community Veteran
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Registered: 14-07-2009

Re: Windows 7 Pro trouble logging-in to Plusnet Community.


colintivy wrote:

... the texts of the log-in panel are incorrect. Usually the boxes are filled in but this time they were empty on the Tower. I typed in the texts but they continued to be rejected.

 


The "texts" being your login credentials, user name and password, I presume?  I'm afraid 99 times out of 100 this is user error, you have entered one or other or both of them incorrectly.  1 time in 100 the computer meant to validate the credentials is not working correctly.