Windows 10 Startup Problem
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Windows 10 Startup Problem
28-03-2016 5:35 PM
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After successfully upgrading from W8.1 to W10 on my Acer Desktop, and running it happily for a month or two, I tried upgrading from W7 to W10 on my Toshiba Satellite Laptop, which again worked perfectly when installed. After a week or two however, I had trouble turning it on, with the following error message on a black screen:
"A disk read error occurred
Press Ctrl+Alt+Del to restart"
Doing this occasionally works, but most of the time I need to have several goes before anything useful happens. Once W10 has started, it works perfectly. I've tried Windows Help for W10, but despite acknowledging that this occurs, I can find no fixes for W10 - XP, Vista, yes but not W10.
Just to make things interesting, the screen occasionally comes up with "Error 0x00000e9", about which Windows Help is just as useful.
Can anyone here help me please?
Chris B.
Re: Windows 10 Startup Problem
28-03-2016 7:04 PM
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Re: Windows 10 Startup Problem
29-03-2016 9:34 PM
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Thanks again,
Chris B.
Re: Windows 10 Startup Problem
30-03-2016 5:29 PM
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Thanks Mr/Ms/Mrs ReedRichards
Re: Windows 10 Startup Problem
31-03-2016 7:57 AM
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You can use the 'GetWindows10' app to create a Windows 10 disk (or USB stick). But doing so overwrites the files needed to go back to your previous version of Windows.
Re: Windows 10 Startup Problem
31-03-2016 10:29 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Windows 10 Startup Problem
31-03-2016 12:10 PM
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Re: Windows 10 Startup Problem
01-04-2016 5:35 PM
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Chris B.
Re: Windows 10 Startup Problem
01-04-2016 8:26 PM
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Quote from: eborfiddler ... it quickly reverted to its previous bad habits..
... which is par for the course if the hard drive is failing, as I suspect. In most laptops it is easy enough to replace the hard drive and it is very easy to do a clean install of Windows 10 on a new hard drive.
Re: Windows 10 Startup Problem
04-04-2016 12:17 AM
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Presumably all I'll have to do is backup, swap hard drive to new one, install W10 from my USB and recover back up, or is that too easy? Where does the system get my Windows Licence details from please?
Thanks in advance,
Chris.
Re: Windows 10 Startup Problem
04-04-2016 1:05 AM
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But I assume that it will still have the function of creating an image of what's on your hard drive?
If it does then you really need a USB external drive to write the image to. Once you have done that and also created a recovery CD you can just install your nice new drive and using the recovery CD simply copy the image from the external drive back on to it.
Lashing out for a USB external drive may sound expensive but once you have it you can make regular images and if ever your PC fails you only lose a small amount of information between the images.
I have Windows 7 to do an image backup on the 10th of every month and following a total hard drive failure its been well worth it.
Re: Windows 10 Startup Problem
04-04-2016 7:57 AM
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Quote from: eborfiddler Sounds like I'll need to go on the new hard drive track.
Presumably all I'll have to do is backup, swap hard drive to new one, install W10 from my USB and recover back up, or is that too easy?
No. it's as simple as that. You don't have to create an image of what's on your hard drive, just a back-up of your files.
Quote from: eborfiddler Where does the system get my Windows Licence details from please?
Provided Windows 10 is activated - and that usually happens as soon as a newly-upgraded PC can get access to the Internet - then Windows 10 will automatically reactivate when you re-install (because activation is keyed to your hardware). Just skip any requests for a key during installation.
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