Windows 10 Random Restarts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: Windows 10 Random Restarts
Windows 10 Random Restarts
28-03-2018 5:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Has any one had the problem where the PC randomly restarts with no warning?
I've had this problem for a couple of months and tried all the suggestions found by using Google & Bing.
Nothing has worked so far & judging by the number of people looking for solution, it looks as though it could be a widespread problem.
PC is a HP Pavilion 500-242ea running Windows 10 Home.
Re: Windows 10 Random Restarts
28-03-2018 9:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Does it occur when the CPU is heavily loaded?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Windows 10 Random Restarts
28-03-2018 10:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No, it can happen when the PC is idle. It can also go for a couple of days without doing it.
Re: Windows 10 Random Restarts
28-03-2018 10:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It may blue screening and auto restarting.
Have a look here on how to prevent the auto restart so you can see what the problem is.
Re: Windows 10 Random Restarts
29-03-2018 7:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There is no blue screening and auto restart is already disabled.
Event viewer states : "The system has rebooted without cleanly shutting down first. This error could be caused if the system has stopped responding, crashed or lost power unexpectedly."
Some comments on the internet think it is caused by the last Widows update but MS have denied this so far.
Re: Windows 10 Random Restarts
29-03-2018 8:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Faulty power supply maybe? Bad capacitors on the motherboard?
Re: Windows 10 Random Restarts
29-03-2018 8:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Possible over-heating? Make sure the fan isn't choked up with fluff/debris.
Growing old is inevitable...But growing up is optional.
Re: Windows 10 Random Restarts
29-03-2018 9:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you all for your suggestions. Over heating doesn't seem to be a problem but I will look into the possibility of a faulty power supply. Thanks again.
Re: Windows 10 Random Restarts
29-03-2018 1:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you sure your BIOS isn't configured to restart on power failure?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Windows 10 Random Restarts
29-03-2018 10:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hadn't thought to check that. I will have a look in the morning.
Thanks for the suggestion
Re: Windows 10 Random Restarts
30-03-2018 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've checked the BIOS and it is set not to restart after power failure.
Looks as though the problem is not power related.
Interestingly, I have not had a restart since posting this problem.
Re: Windows 10 Random Restarts
30-03-2018 7:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It may be worth doing a full system virus scan. Check also for any HP updates that need to be installed.
Re: Windows 10 Random Restarts
31-03-2018 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your input Boz.
I've done a full virus scan and checked for malware etc.
There are one or two people on the HP forums that are having similar problems but HP are only suggesting doing what I've already done. Also I have made sure that all the drivers are up to date.
Re: Windows 10 Random Restarts
31-03-2018 9:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Was the last update of Windows 10 (1709) installed correctly? A lot of people had trouble with this update, including myself.
Re: Windows 10 Random Restarts
31-03-2018 9:43 PM - edited 31-03-2018 9:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If a PC problem p1sses me off for more than a day (let alone months!) I just nuke it and clean install or go back to a previous known good install.
What backups do you have?
The rebooting without cleanly shutting down does point to hardware issue though.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: Windows 10 Random Restarts