Win7 pro keeps crashing
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Win7 pro keeps crashing
28-12-2015 1:48 PM
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I sleep / hibernate the pc every night when i go to bed. Around every 1.5 - 2 weeks it'll refuse to wake up again, reboot after POST, go through POST again and boot windows as a fresh start. When i get onto the desktop i get some message about windows recovering from an unexpected shutdown... tech details are:
Quote Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F49AAD1
BCP3: FFFFF8800C26A038
BCP4: FFFFF8800C269890
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\122815-24055-01.dmp
C:\Users\My Name\AppData\Local\Temp\WER-56971-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Also sometimes the system (while using it) will reboot. It's only happened two or three times (again after a lot of hibernation / wake sequences)... not sure if its related but thought i'd mention it.
Re: Win7 pro keeps crashing
28-12-2015 2:23 PM
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At least it narrows the problem down
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Re: Win7 pro keeps crashing
28-12-2015 2:59 PM
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Re: Win7 pro keeps crashing
28-12-2015 3:00 PM
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Re: Win7 pro keeps crashing
28-12-2015 3:36 PM
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Re: Win7 pro keeps crashing
28-12-2015 4:39 PM
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have you tried SFC file checker on Command prompt window ?
https://technet.microsoft.com/en-gb/library/bb491008.aspx
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Win7 pro keeps crashing
29-12-2015 12:22 AM
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I had 16GB installed and was having a growing increase in freeze & shutdown issues, MemTest detected nothing but running with just pairs of 8GB I found one pair was causing the issues. Pulled that pair and all well.........I also tried them as pairs in each paired slots to 'test' the motherboard.
For the record I have now ordered a fresh matched set of 16GB (4 x 4GB) Crucial Ballistix Sport as I do miss the speed that 16GB gave me with my photo editing.
Therefore just maybe a RAM issue, perhaps?
Re: Win7 pro keeps crashing
29-12-2015 12:39 AM
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Quote from: rongtw To me i would say the problem lies with the sleep / hibernate
Funny you mention that because when the system decides to boot from scratch I do get the black "Windows did not shut down properly" screen with the safe mode / networking / start normally options.
Quote from: Routefinder Sounds something like an issue I experienced with undetermined RAM fault.
Therefore just maybe a RAM issue, perhaps?
Funny you mention that as I have noticed it tends to be when i hibernate after using a lot of ram (virtual computer plus several browsers). I will obviously need to keep an eye on this and see if it happens again tonight as I've got the same amount running right now. Maybe the system doesn't get enough time to write all the data to the HDD when i hibernate? - I wouldn't have thought that were the case... especially if its a process within windows I would think it would just terminate it instead of trashing my windows session but who knows...
I'll keep an eye on these two issues.
Re: Win7 pro keeps crashing
29-12-2015 4:31 PM
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Control Panel > Power Options > click on Change when the Computer Sleeps > Click on Change Advanced Power Settings. Make sure that Hard Disk dropdown > Turn Off Hard Disk After .. is set to Never. Might also be worth checking the other options in the dropdown list to make sure that there's nothing silly in there, especially in the Hybrid sleep tree. This is known to be iffy.
And also look at the Device Manager to make sure that you have only one keyboard and pointing device installed. Disable / Uninstall any that ere extra to requirements and check that those that are left are checked to wake up the computer.
One last thought.. are you by any chance using Avast Antivirus? This seems to be problematic in completing tasks after the PC has been put to sleep, and is known to cause crashes of this type. The W7 tick-counter (timeout timer) triggers but can't do anything because the PC is having a nap. If you are, I would suggest removing it using https://www.avast.com/uninstall-utility.
Other than that, try scaring the living daylights out of it!
Re: Win7 pro keeps crashing
29-12-2015 7:03 PM
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The trouble is i've no idea what to replace it with - i've grown to trust avast a lot over the competition..
Re: Win7 pro keeps crashing
29-12-2015 9:45 PM
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http://www.avira.com/en/downloads
But make sure you use the proper Avast removal tool first.
Re: Win7 pro keeps crashing
10-01-2016 2:17 PM
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install the free version of hdtune and look at the smart info for bad blocks, also run a disc scan with it, takes quite a while, but will show if disk is failing
also boot memtest and check the ram for issues, might have become unseated or just be failing
you also might want to use http://www.macrium.com/reflectfree.aspx and take a backup copy
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