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Why do my downloads timeout?

paulo
Grafter
Posts: 157
Registered: 02-01-2008

Why do my downloads timeout?

I have been trying for several days to download the 'Avast AV' program but the download stops and I get a message saying "Internet Explorer cannot download..file name..The operation timed out".  The timeout is not constant and can vary from 5 to 30 mins or so.
The 'Avast' file is 89MB and although my download speed is fairly slow it has never prevented me from downloading much larger file successfully. I am useing Win XP Pro, Inernet Express.
Any help or advice would be much appreciated.
I can resist everything except temptation.
33 REPLIES
Community Veteran
Posts: 6,315
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Why do my downloads timeout?

I cannot help to explain why your downloads time out, sorry, but this could well be a useful solution:
http://www.freedownloadmanager.org/
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
paulo
Grafter
Posts: 157
Registered: 02-01-2008

Re: Why do my downloads timeout?

Unfortunately 'Avast' like other security programs do not allow the use of download managers/accelerators etc. for security reasons.
I can resist everything except temptation.
Superuser
Superuser
Posts: 1,873
Thanks: 462
Fixes: 6
Registered: 05-11-2008

Re: Why do my downloads timeout?

Have you tried downloading the file from a different location, where are you downloading the file from  ?
Regards
Mike
Mike
Community Veteran
Posts: 26,718
Thanks: 931
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Registered: 10-04-2007

Re: Why do my downloads timeout?

What AV are you currently using? Have you tried disabling it?
jelv (a.k.a Spoon Whittler)
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pengyou
Grafter
Posts: 96
Registered: 30-07-2007

Re: Why do my downloads timeout?

Quote from: paulo
Unfortunately 'Avast' like other security programs do not allow the use of download managers/accelerators etc. for security reasons.

That is not true - I used the download manager mentioned earlier to download avast! without any trouble at all.
paulo
Grafter
Posts: 157
Registered: 02-01-2008

Re: Why do my downloads timeout?

Have been trying to download from CNET as all download links seem to end up there.  Think this may be Avasts choosen distributer.
Yes have diabled my AV..
pengyou..What download manager did you use?
I can resist everything except temptation.
Superuser
Superuser
Posts: 1,873
Thanks: 462
Fixes: 6
Registered: 05-11-2008

Re: Why do my downloads timeout?

I see you say "The timeout is not constant and can vary from 5 to 30 mins or so" You don't loose internet connection at all when it times out do you ?
Do you get any time outs when downloading other software ?
Try using another browser.
Regards
Mike
Mike
Community Veteran
Posts: 6,315
Thanks: 86
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Registered: 08-01-2008

Re: Why do my downloads timeout?

Quote from: pengyou
Quote from: paulo
Unfortunately 'Avast' like other security programs do not allow the use of download managers/accelerators etc. for security reasons.

That is not true - I used the download manager mentioned earlier to download avast! without any trouble at all.

Pretty sure I was using Free Download Manager with Avast (Free) on Windows 7 (32 bit) for a while with no problems.
[Edit] Added 'Free' to clarify Avast version previously used.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Superuser
Superuser
Posts: 1,873
Thanks: 462
Fixes: 6
Registered: 05-11-2008

Re: Why do my downloads timeout?

Quote from: paulo
Have been trying to download from CNET as all download links seem to end up there.  Think this may be Avasts choosen distributer.

You can also download from the Avast website here http://www.avast.com/free-antivirus-download
Regards
Mike
Mike
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Why do my downloads timeout?

IE has or had issues with downloading large files, not used it in years but it always had that issue with it when I did use it.  So as IT works suggests another browser should help
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
paulo
Grafter
Posts: 157
Registered: 02-01-2008

Re: Why do my downloads timeout?

Here is where we go round the loop!  Tried downloading from Avasts site and that diverts you to Cnet (that timesout)  Tried downloading new brousers from Firefox and Opera but in both cases I gert the message
"Windows found problem with this file.  Unknown publisher.  This file blocked because it does not have a valid signature."
(Mike I.T. Works)....I do not loose internet connection.  Not tried downloading other files since having this problem as I have uninstalled my AV with the hope of trying Avast AV.
Any more ideas PLEASE as I feel my CP is ganging up on me!
I can resist everything except temptation.
RPMozley
Aspiring Pro
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Registered: 04-11-2011

Re: Why do my downloads timeout?

Sounds like it's trying to open the file up automatically for you. Try right-clicking on the download file link and save it to a location on your HDD.
That's RPM to you!!
lexusuk
Grafter
Posts: 567
Registered: 20-10-2009

Re: Why do my downloads timeout?

Hi paulo,
Do you have an alternative computer that you could test your connection with?  Or do you have a smartphone or a friend with a laptop to see if you get the same problem?  This would confirm if the issue is with your connection or your computer.
Superuser
Superuser
Posts: 9,773
Thanks: 1,151
Fixes: 63
Registered: 06-04-2007

Re: Why do my downloads timeout?

I think the default setting for Internet Explorer disallows running from the download dialogue of executable files that do not have a valid publisher signature. However one can save the file to disk by clicking the save button (instead of run) in the download control dialogue.
Once download completes one can double-click the file to install the application as normal.
I've just downloaded Firefox 15.0.1 using IE9 on Vista to verify saving to disk works. Didn't follow up with an install since I already have it.
David