Which Gateway?

[#1]

Quote

You are currently connected to the "unknown" gateway.

Could someone at PlusNet towers please connect me to a "known" gateway.....?  
Or perhaps they can`t .......    because they can`t find me, as the gateway I am on is................... "unknown".......
Oh Dear   

[#2]

There are several posts on this already. It will be fixed but not sure when yet as PNs network has changed to introduce virtual gateways which the tool cannot handle yet.

[#3]

Bob explained it here http://community.plus.net/forum/index.php/topic,83185.msg684822.html#msg684822
Moderators Note
I've locked this thread in favour of the one I linked to.