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Where are Plusnet Protect quarantined files?

Ariaudo
Dabbler
Posts: 22
Registered: 23-08-2007

Where are Plusnet Protect quarantined files?

When Plusnet Protect finds a suspected virus and quarantines the file what does it do with it and where can I find it?
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Where are Plusnet Protect quarantined files?

it stores it in the Plusnet systems
If you want to get it you need to reply to the email you received notifying you of the problem email
Ariaudo
Dabbler
Posts: 22
Registered: 23-08-2007

Re: Where are Plusnet Protect quarantined files?

This isn't related to emails but to the locally running version of Plunet Protect from McAfee. I got a dialogue box that said a virus had been found and the file quarantined but can't find anywhere in the application to manage quaratined files.
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Where are Plusnet Protect quarantined files?

Sorry
This may help http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100843 note that as they are encrypted you can't see them directly
Ariaudo
Dabbler
Posts: 22
Registered: 23-08-2007

Re: Where are Plusnet Protect quarantined files?

Okay, got it. Thanks!