I have been waiting for my modem for almost a month now, not laughing! Called the customer services twice, both times they said that after they have taken the money from my account for postage the box should arrive in 5 working days. They finally took the payment on the 31st of last month, but still, no delivery. So Plusnet, please tell me how long??? Not going to wait for much longer, awful service! Also you have already started charging me for the usage of the internet, even though the modem has not even arrived!
