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Webmail Playing Up

Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Webmail Playing Up

Hi All
Webmail is playing up for me I am geting the message:
ERROR:
ERROR: Could not complete request.
Query: FETCH 0 (FLAGS BODYSTRUCTURE)
Reason Given: Error in IMAP command received by server.
This happened at 1:45 am
Any one else geting this from webmail ?
11 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Webmail Playing Up

Hi Gary,
Whilst it's quite a few hours later now, I'm not seeing any similar problems with webmail.
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail Playing Up

Hi Jameseh
I am not seeing any problems with webmail at this time, fingers crossed that the bug is solvd.
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail Playing Up

It kicked me out with in less van 2 minutes I got the message:
ERROR
You must be logged in to access this page.
Go to the login page
------------------------------------------------------
Then wen I login on the main page I got the message:
ERROR:

No messages were selected.
Click here to return to 
------------------------------------------------------
Just done a Refresh and got the message:
ERROR:

No messages were selected.
Click here to return to 
------------------------------------------------------
Not Good   Shocked

Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail Playing Up

Just login on the main page I got the message:
ERROR:

No messages were selected.
Click here to return to
The time was: 20:21
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail Playing Up

I have Just login, on the main page I got the message:
ERROR:

No messages were selected.
Click here to return to 

The time was: 05:40

James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Webmail Playing Up

Morning Gary.
At the time of your last message, we were experiencing an outage at one of our datacentres.
Pretty much everything is back up and running again now, so you should be okay.
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail Playing Up

I have Just login, on the main page I got the message:
ERROR:
ERROR: Could not complete request.
Query: FETCH 0 (FLAGS BODYSTRUCTURE)
Reason Given: Error in IMAP command received by server.
The time was: 4:58
Community Veteran
Posts: 38,304
Thanks: 969
Fixes: 57
Registered: 15-06-2007

Re: Webmail Playing Up

http://usertools.plus.net/status/archive/1244620808.htm
Quote
Data Centre Outage (56915) - NEW
Other
Posted on: Wednesday 10 June 2009, 09:00
We are currently experiencing a routing problem affecting one of our core data centres in Sheffield.
This is causing problems for customers attempting to access our websites, their email accounts or their hosted webpages/FTP server space. It is also affecting access to internal systems for our support centre.
Internet connectivity and DNS should not be affected.
Our engineers are onsite working to restore service and further details will be provided as they become available.
Sorry for any problems this is causing you.
Kind Regards,
Bob Pullen
Customer Support
Wordsmith
Grafter
Posts: 58
Registered: 30-07-2007

Re: Webmail Playing Up

Would this problem result in a request for a password on Outlook?
Have tried webmail which I can access but which drops out and shows an error message.
Are these linked and part and parcel of whole problem?
Community Veteran
Posts: 38,304
Thanks: 969
Fixes: 57
Registered: 15-06-2007

Re: Webmail Playing Up

Yes I believe it would although it is now working for me
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail Playing Up

I have Just login, on the main page I got the message:
ERROR:

No messages were selected.
Click here to return to 

The time was: 06:24