Whenever I try to get through to Plusnet webchat, I get the pop up, enter my details and get No agents available. I presume that this isn't really the case every time I've tried, so I wonder if there is some setting on the Homehub that needs opening to allow webchat through, although I have successfully connected to other company's webchat. I've tried on my laptop and my phone with the same result, so I strongly suspect the Homehub is the problem.
